Onboarding Analyst

VFX is a fast-growing FinTech simplifying global trading and cash management for businesses worldwide. We remove complexity so clients can transact globally with confidence. Our tailored, secure, and efficient solutions span FX and international payments, multi-currency accounts, and integrations that make global operations effortless.

With six offices, five regulatory licences, and an 83% CAGR over the past three years, we’re scaling fast and earning industry recognition along the way - including CNBC UK's Top Fintech Companies for 2025, Wealth & Finance FinTech Awards 2025, and the Business Growth Award from Business Awards UK. Behind it all is a team of ambitious VFXers who think like founders, never stop learning, and go the extra mile to help our clients succeed.

About the Role

We’re seeking an Onboarding Analyst to support our first line of defence across a global client portfolio. You will conduct KYC, due diligence, and risk assessments to ensure clients are onboarded in line with regulatory requirements, VFX’s risk appetite, and the expectations of our tier-1 banking partners. Your work will play a key role in enabling secure client activation and maintaining the integrity of our platform.

Reporting to the Senior Onboarding Analyst, this is a mid-level role suited to someone with at least two years’ experience in a similar onboarding, KYC, or client due diligence role, ideally in a fintech or payments environment.

Key Responsibilities

• Conduct risk assessments aligned to VFX’s risk appetite and regulatory obligations.
• Escalate higher-risk or complex cases to the Senior Analyst or Compliance.
• Maintain robust records, audit trails and clear rationale for onboarding decisions.
• Partner with Compliance, Risk, Relationship Management and Transaction Monitoring to resolve queries and obtain required information.
• Share observations on emerging onboarding patterns, typologies or risks.
• Support MI preparation and assist with data or documentation requests for audits or reviews.
• Support enhancements to onboarding processes, documentation and workflow efficiency.
• Participate in ongoing systems, policy and control improvements.

Candidate Profile

• Clear communicator with strong written skills and the ability to explain findings concisely.
• Detail-oriented, analytical and able to apply structured thinking to KYC and onboarding assessments.
• Calm, precise and dependable under time-sensitive conditions.
• Proactive, curious and eager to grow within a regulated, fast-moving environment.
• Collaborative, with a willingness to build relationships across multiple teams.

Preferred Background

• 2–4 years’ experience in onboarding/KYC within fintech, payments, or another regulated sector.
• Understanding of corporate structures, CDD/EDD requirements and regulatory obligations.
• Familiarity with sanctions/PEP screening and risk-based decision-making.
• Experience with onboarding workflows, KYC documentation and due diligence processes.
• Comfortable using onboarding or case management systems.

Benefits at VFX

We offer more than just perks — we offer ownership. Our benefits include:

• Generous Profit Share Plan (PSP)
• Equity via the Company Share Option Plan (CSOP)
• Hybrid working 3-days per week at our Aldgate office
• Annual all-expenses paid company incentive trip abroad
• Flexible learning & development budget
• Weekly events like Thursday Happy Hour & regular socials
• Fresh fruit, breakfast staples & fully stocked drinks fridge in the office

At VFX, the biggest benefit is the opportunity to act like an owner. Through our Profit Share Scheme (PSP) and Company Share Option Plan (CSOP), every team member has a chance to own a stake in the business and share in the profits. To show you what that looks like, in 2024, PSP participants received over $1,000,000 USD. From those distributions, more than 80% of eligible VFXers chose to become shareholders — a powerful reflection of the belief and commitment that drives VFX forward.

If you care about building something meaningful, take pride in your work, and are motivated by impact — you’ll thrive here.

Next Steps

If you are successful, you will be contacted for an initial call with our People Ops team followed by a 1st stage Teams interview with the hiring manager, and ending with an in-person final stage interview at our London office. Please note, there will be a short task to complete during the final stage interview.