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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create memorable shopping experiences.
- Company: Join a dynamic fashion brand that values creativity and customer connection.
- Benefits: Enjoy flexible shifts, a fun work environment, and opportunities for growth.
- Why this job: Be part of a team that inspires customers with fashion and lifestyle values.
- Qualifications: Previous retail or customer service experience preferred; passion for fashion is a must!
- Other info: Fluency in local language and English required; knowledge of social media trends is a plus.
The predicted salary is between 21600 - 36000 £ per year.
The Sales Associate supports the achievement of store goals by providing a memorable shopping experience to the customer. They do so by delivering excellent customer service at all times and contributing to maintaining the highest standards on the shop floor. They maintain a strong brand image in appearance, presentation and store operations. In their work, they inspire customers with the brands values, through its products and lifestyle image., * Customer Service: Provides the highest level of customer service to all ensuring that all customers are treated with respect, tact and that they leave the store having had a memorable experience.
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Product Knowledge: Develops a thorough knowledge of products in store, including fits, finishes and construction of products.
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Visual Merchandising: Maintain merchandising standards in accordance with brand guidelines.
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Store Operations & Stock Room: Follows all operational procedures as set by management. Is aware of store/personal security and the loss/shrinkage problem and report incidents to the management team. Ensures that all areas of the store, both shop and back areas are clean and tidy at all times. Is responsible for own health and safety and the well-being of others with whom they come into contact within the store. Inform management of any stock and quality issues as they arise. Ensures that all stock is represented on the sales floor and is replenished when needed. Ensures all deliveries are checked off in an efficient, accurate and timely manner
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Market Knowledge: Keeps up to date with current trends and the brand’s place within the market.
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6 months of previous retail experience preferably with a fashion / lifestyle-oriented brand, or, alternatively,
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1-2 years of experience in Customer Facing service roles (Bar, Restaurants, Hotels, etc.).
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Exited and knowledgeable about Retail. Passionate about fashion, apparel and our brands.
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Be a People person.
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Hard Working. Flexibility to be able to work weekdays and weekend shifts.
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Positive Customer Service attitude
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Basic high school degree.
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Want to Learn and Grow.
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Fluency in Local Language
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Good spoken and written command of English. Other languages a plus.
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General knowledge of Social Media and digital trends
How to apply: Please send a copy of your CV to TNFStore_Braintree@vfc.com
Sales Associate employer: Vfc
Contact Detail:
Vfc Recruiting Team
TNFStore_Braintree@vfc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarize yourself with the brand's values and product offerings. This will not only help you during the interview but also allow you to connect with customers on a deeper level, showcasing your passion for the brand.
✨Tip Number 2
Stay updated on current fashion trends and how they relate to the brand. Being knowledgeable about the market will enable you to engage customers effectively and demonstrate your expertise.
✨Tip Number 3
Practice your customer service skills in various scenarios. Whether it's handling difficult customers or upselling products, being prepared will show your potential employer that you can provide a memorable shopping experience.
✨Tip Number 4
Be ready to discuss your previous retail or customer-facing experiences. Highlight specific situations where you excelled in providing excellent service or contributed to a positive team environment.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant retail experience and customer service skills. Emphasize any previous roles in fashion or lifestyle brands, as well as your ability to create memorable shopping experiences.
Showcase Your Passion: In your application, express your enthusiasm for fashion and the brand. Mention any specific products or trends that excite you, and how you can contribute to maintaining the brand's image and values.
Highlight Customer Service Skills: Provide examples of how you've delivered excellent customer service in past roles. Use specific situations where you went above and beyond to ensure customer satisfaction, demonstrating your people skills and positive attitude.
Proofread Your Application: Before sending your CV, double-check for any spelling or grammatical errors. Ensure that your written English is clear and professional, as good communication skills are essential for this role.
How to prepare for a job interview at Vfc
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the brand during the interview. Share any personal experiences or knowledge about current trends that relate to the products they offer.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your previous roles where you provided outstanding customer service. Highlight how you treated customers with respect and ensured they had a memorable shopping experience.
✨Know the Brand Inside Out
Research the brand thoroughly before the interview. Understand its values, product lines, and market position so you can discuss how you would represent the brand effectively on the shop floor.
✨Be Ready to Discuss Visual Merchandising
Familiarize yourself with visual merchandising principles. Be prepared to talk about how you would maintain merchandising standards and create an appealing shopping environment for customers.
