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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure top-notch customer service.
- Company: Join The North Face, a leader in sustainable and active lifestyles under the VF family.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
- Why this job: Be part of a community that values curiosity, integrity, and personal development.
- Qualifications: Retail experience preferred; strong communication skills and flexibility required.
- Other info: Embrace a culture of belonging and authenticity in a diverse workplace.
The predicted salary is between 24000 - 36000 £ per year.
Store Supervisor
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in Wembley.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage. #J-18808-Ljbffr
Store Supervisor employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Show your passion for customer service! When you interact with us during the interview, share specific examples of how you've gone above and beyond to create a great experience for customers in your previous roles.
✨Tip Number 2
Demonstrate your leadership skills. Talk about times when you've motivated a team or taken charge in a challenging situation. We want to see that you can inspire others and drive results.
✨Tip Number 3
Familiarize yourself with our brand and values. Understanding The North Face's mission and how it connects to sustainable lifestyles will help you align your answers with what we stand for.
✨Tip Number 4
Be ready to discuss your retail experience. Highlight any relevant background in fashion or lifestyle retail, and be prepared to explain how that experience has equipped you for the Store Supervisor role.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and expectations of a Store Supervisor at The North Face. Highlight your relevant experience in retail and your ability to lead and motivate a team.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your communication skills, retail background, and any experience you have in customer service or team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've driven sales or improved customer experiences in previous positions.
Showcase Your Values: In your application, demonstrate how you embody the Guiding Principles of The North Face. Share examples of how you've acted with integrity, curiosity, and empathy in your past roles.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for Customer Experience
As a Store Supervisor, your role revolves around enhancing customer experience. Be prepared to share specific examples of how you've successfully engaged with customers in the past and how you plan to create a supportive environment for both customers and your team.
✨Demonstrate Leadership Skills
Highlight your experience in coaching and motivating teams. Discuss how you can lead by example and inspire your colleagues to deliver high levels of service. Prepare to talk about any previous leadership roles or situations where you took charge.
✨Understand Retail Operations
Familiarize yourself with retail operations and visual merchandising standards. Be ready to discuss how you would maintain these standards in the store and ensure that all operational policies are respected.
✨Align with Company Values
The North Face values integrity, curiosity, empathy, and perseverance. Reflect on how these principles resonate with you and be prepared to provide examples of how you've embodied these values in your previous roles.
