At a Glance
- Tasks: Lead a team to enhance customer experience and drive sales in-store.
- Company: Join The North Face, part of the global VF family, known for iconic brands.
- Benefits: Enjoy 50% staff discount, competitive salary, and comprehensive benefits.
- Other info: Flexible hours and tailored training for personal and professional growth.
- Why this job: Be a key player in a vibrant team that values sustainability and active lifestyles.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
Store Supervisor (permanent, full-time)
Braintree, Essex, UK
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in our Outlet Store in Braintree, Essex.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Timberland is part of the VF family.
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
This is our calling.
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
R-20260824-0009
Store Supervisor employer: VF Corporation
At VF CORPORATION, we pride ourselves on being an exceptional employer, offering a dynamic work environment that champions inclusivity and employee growth. Our hybrid work model allows for flexibility while you engage in meaningful HR initiatives that shape a respectful workplace culture. With comprehensive health benefits and generous holiday allowances, we ensure our employees feel valued and supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. Show us that you’re not just a fit for the role, but also for the team. We love candidates who resonate with our purpose of promoting sustainable and active lifestyles.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers daily. We recommend role-playing common scenarios with a friend or family member to boost your confidence and communication skills before the big day.
✨Tip Number 3
Prepare some questions for us! Interviews are a two-way street, so think about what you want to know about the role and the team. This shows us you’re genuinely interested and helps you figure out if we’re the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re proactive and keen to join our community of explorers at The North Face.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how you connect with our brand and the lifestyle we promote at The North Face.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or fashion. We love seeing how your past roles have prepared you for this Store Supervisor position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at VF Corporation
✨Know Your Brand
Before the interview, dive deep into The North Face's values and mission. Understand their commitment to sustainability and active lifestyles. This will not only show your enthusiasm but also help you align your answers with their core principles.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or coached others. Highlight how you can create a supportive and fun environment that drives sales and customer satisfaction.
✨Be Customer-Centric
The role is all about enhancing the customer experience. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure the store is always customer-ready and how you would handle challenging situations.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you would contribute to achieving these metrics in your role. Showing that you understand the business side of retail will impress the interviewers.
