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- Tasks: Engage customers and provide exceptional service while maintaining store standards.
- Company: Join The North Face, a leader in exploration and sustainable lifestyles.
- Benefits: Enjoy competitive pay, 50% staff discounts, and comprehensive wellness support.
- Why this job: Be part of a dynamic team that values curiosity, integrity, and personal growth.
- Qualifications: 1+ year retail experience, excellent communication skills, and a passion for fashion.
- Other info: Flexible hours with full-time and part-time options available.
The predicted salary is between 24000 - 36000 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for two resourceful Sales Specialists (fixed-term 12 months, full-time 40hr & part-time 30hr) to join our The North Face team based in Gloucester.
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This purpose unites us and guides our work every day.
The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers, constantly seeking new ideas, places, and people to connect with.
Let’s talk about the role! We believe our Sales Specialists have a great opportunity to develop their full potential. We offer the support of a global organization but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring all customers are treated with respect
- Developing thorough product knowledge and passing it on to junior associates
- Supporting onboarding of new starters
- Maintaining merchandising standards per brand guidelines
- Staying updated with current trends and market position
- Following operational procedures in store and stock room
- Supporting opening and closing processes occasionally
What makes you the perfect Sales Specialist?
- You love interacting with customers and set a great example with your hands-on mentality, enthusiasm, and passion for delivering excellent customer experiences.
- You have a positive, can-do attitude, facing all situations in the store confidently.
- You are passionate about our brand, fashion, and retail.
- You have at least 1+ year experience on a fast-paced shop floor, ideally in fashion or lifestyle retail.
- You have excellent communication skills in both LANGUAGE and English.
- You are flexible to work weekends, evenings, and holidays as needed.
Moreover, you demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits supporting mental, physical, and financial well-being. Our total package includes competitive salary, bonus, pension scheme, and 50% staff discounts. Additionally, you will have:
- Career ownership to grow across different brands
- A supportive, respectful, and integrity-driven culture
- Tailored training from induction to ongoing development
Free to Be: We foster a culture of belonging, diversity, and authenticity. We are committed to an inclusive workplace that celebrates differences and supports accessibility for all, complying with ADA, AODA, WCAG 2.1 AA, and other regulations. For accommodations or questions, contact PeopleServices@vfc.com.
Sales Specialists (Fixed-Term 12 Months, Full-Time & Part-Time 30hr) employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialists (Fixed-Term 12 Months, Full-Time & Part-Time 30hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its values. Understanding their commitment to sustainability and active lifestyles will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your previous experience where you provided exceptional service or resolved customer issues, as this will highlight your suitability for the Sales Specialist role.
✨Tip Number 3
Stay updated on current fashion trends and market positions relevant to The North Face. Being knowledgeable about the latest products and styles will not only impress during your interview but also show your enthusiasm for the role.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Since the role requires weekend and holiday availability, expressing your readiness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Sales Specialists (Fixed-Term 12 Months, Full-Time & Part-Time 30hr)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sales Specialist position. Tailor your application to highlight how your skills and experiences align with what The North Face is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, particularly in fashion or lifestyle sectors. Use bullet points to make it easy to read and focus on achievements that demonstrate your customer service skills.
Write a Strong Cover Letter: In your cover letter, express your passion for The North Face brand and retail. Highlight specific examples of how you've provided excellent customer service and contributed to a positive shopping experience in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its values during the interview. Share personal experiences related to outdoor activities or fashion that align with the brand's mission, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure a memorable shopping experience, as this is crucial for a Sales Specialist.
✨Demonstrate Product Knowledge
Familiarise yourself with The North Face products and current trends in the retail market. Being able to discuss product features and benefits confidently will show that you're proactive and ready to educate customers and junior associates.
✨Emphasise Teamwork and Leadership
As a Sales Specialist, you'll be expected to inspire and support junior associates. Share examples of how you've successfully worked in a team and taken on leadership roles, even if they were informal, to illustrate your ability to guide others.
