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- Tasks: Provide exceptional customer service and inspire junior associates on the shop floor.
- Company: Join Timberland, a global brand committed to sustainability and community.
- Benefits: Enjoy flexible hours, tailored training, and a supportive culture focused on well-being.
- Why this job: Be part of a dynamic team that values integrity, curiosity, and personal growth.
- Qualifications: 1+ year experience in retail, excellent communication skills, and a passion for fashion.
- Other info: Flexible working hours including weekends and holidays; diverse and inclusive workplace.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We are looking for a resourceful Sales Specialist to join our Timberland team based in Brent Cross, London. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
How you will make a difference:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand's place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Sales Specialist (Part-Time 32hr) employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist (Part-Time 32hr)
✨Tip Number 1
Familiarise yourself with Timberland's brand values and product range. Understanding the brand's ethos and current trends will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills through examples from your previous experience. Think of specific situations where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Tip Number 3
Be ready to discuss how you can support new team members. Since the role involves acting as a buddy to junior associates, sharing your thoughts on effective onboarding practices will demonstrate your leadership potential.
✨Tip Number 4
Show your flexibility and enthusiasm for working varied hours. Mention your willingness to work weekends and holidays, as this aligns with the job requirements and shows your commitment to the team.
We think you need these skills to ace Sales Specialist (Part-Time 32hr)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Sales Specialist. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Customer Service Skills: Emphasise your experience in providing excellent customer service. Use specific examples from your past roles to demonstrate how you have created memorable shopping experiences for customers.
Highlight Teamwork and Leadership: Mention any experience you have in mentoring or supporting new team members. This is important as the role involves acting as a buddy to new starters, so showcasing your ability to lead and inspire others will be beneficial.
Express Passion for the Brand: Convey your enthusiasm for Timberland and the fashion retail industry in your application. Share why you are passionate about the brand and how you keep up with current trends, as this will resonate well with the hiring team.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Product Knowledge
Research Timberland's products and current trends in the fashion and lifestyle market. Be prepared to discuss how you would share this knowledge with junior associates and enhance the overall shopping experience for customers.
✨Exemplify Team Spirit
Highlight your ability to work collaboratively with others. Discuss how you can inspire and support new team members, showcasing your hands-on mentality and positive attitude that aligns with the company's values.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability for weekends, evenings, and holidays. Show that you understand the demands of retail and are willing to adapt to meet the team's needs.
