At a Glance
- Tasks: Engage customers and create memorable shopping experiences as a Sales Specialist.
- Company: Join The North Face, part of the VF family, promoting sustainable lifestyles.
- Benefits: Enjoy 50% staff discounts, career growth, and tailored training opportunities.
- Other info: Flexible hours required; embrace diversity and inclusivity in the workplace.
- Why this job: Be part of a community that values curiosity, integrity, and personal development.
- Qualifications: 1+ year retail experience, strong communication skills, and a passion for fashion.
The predicted salary is between 28800 - 43200 £ per year.
Sales Specialist (perm, full-time 40hr)
Battersea, London.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We’re looking for a resourceful Sales Specialist to join our The North Face team based in Battersea, London.
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role!
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
We expect that our Sales Specialists help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
- You have excellent written and verbal communication in English
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
#LI-FM1
R-20260605-0029Sales Specialist in London employer: VF Corporation
At The North Face, located in the vibrant Regent Street, London, we pride ourselves on being an exceptional employer that champions a culture of exploration and inclusivity. Our Sales Specialists enjoy comprehensive benefits, including a generous staff discount, tailored training opportunities, and a supportive environment that fosters personal and professional growth. Join us to be part of a passionate team dedicated to delivering memorable customer experiences while embracing our commitment to sustainability and community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist in London
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the latest trends in outdoor apparel and gear will not only help you connect with customers but also demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond to assist a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of The North Face or VF Corporation. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.
✨Tip Number 4
Prepare to discuss how you embody the company's guiding principles. Reflect on past experiences that demonstrate integrity, curiosity, empathy, and perseverance, as these qualities are essential for a Sales Specialist role.
We think you need these skills to ace Sales Specialist in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and expectations of a Sales Specialist at The North Face. Tailor your application to highlight how your skills and experiences align with their requirements.
Showcase Your Passion:In your cover letter or personal statement, express your enthusiasm for the brand and the retail industry. Mention any relevant experiences that demonstrate your passion for fashion and customer service.
Highlight Relevant Experience:Make sure to detail your previous experience in retail, especially in fast-paced environments. Use specific examples to illustrate how you've provided excellent customer service and supported team members.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its mission. Share personal experiences related to outdoor activities or fashion that align with the brand's values, as this will demonstrate your genuine interest in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to ensure a memorable shopping experience, as this is crucial for a Sales Specialist.
✨Be Ready to Discuss Trends
Stay updated on current fashion trends and The North Face's position in the market. Be prepared to discuss how these trends can influence customer preferences and how you would use this knowledge to enhance the shopping experience.
✨Emphasise Teamwork and Leadership
As a Sales Specialist, you'll be expected to support junior associates. Share examples of how you've mentored or trained others in the past, showcasing your ability to lead by example and foster a collaborative environment.
