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- Tasks: Engage customers and provide an unforgettable shopping experience while supporting junior associates.
- Company: Join The North Face, part of VF, a global leader in sustainable and active lifestyles.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and a supportive feedback-based culture.
- Why this job: Be part of a community that values curiosity, integrity, and personal development in a vibrant retail environment.
- Qualifications: 1+ year experience in retail, excellent communication skills, and a passion for fashion and customer service.
- Other info: Flexible working hours required; embrace diversity and authenticity in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We\’re looking for a resourceful Sales Specialist (perm, full-time) to join our The North Face team based in Livingston, Scotland.
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let\’s talk about the role!
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That\’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you\’ll make a difference
We expect that our Sales Specialists help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand\’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
- You have excellent written and verbal communication in both LANGUAGE and English
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What\’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
#LI-FM1
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Sales Specialist employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's ethos and product range will not only help you connect with customers but also demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Highlight your teamwork experience, especially in fast-paced environments. Share stories about how you've supported colleagues or contributed to a positive team atmosphere, as this aligns with the collaborative culture at The North Face.
✨Tip Number 4
Be prepared to discuss current trends in fashion and retail, particularly those relevant to outdoor and lifestyle brands. This shows your enthusiasm for the industry and your ability to engage customers with informed conversations.
We think you need these skills to ace Sales Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Specialist. Highlight your customer service skills and experience in retail, especially in fashion or lifestyle sectors.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your hands-on mentality, enthusiasm, and any relevant achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for The North Face brand and your commitment to providing excellent customer service. Mention specific examples of how you've inspired others or improved customer experiences in past positions.
Showcase Your Communication Skills: Since excellent written and verbal communication is essential, ensure your application is free from errors and clearly conveys your thoughts. Use professional language while also letting your personality shine through.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its mission. Share any personal experiences with the brand or products, as this will demonstrate your genuine interest and alignment with their values.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure a memorable shopping experience for customers.
✨Demonstrate Team Leadership
Since the role involves mentoring junior associates, be ready to discuss your experience in leading or supporting a team. Share instances where you've acted as a buddy or helped onboard new staff members.
✨Stay Updated on Trends
Research current fashion and lifestyle trends, especially those relevant to The North Face. Being knowledgeable about the market will show that you're proactive and can contribute to maintaining merchandising standards.
