At a Glance
- Tasks: Engage customers and provide top-notch service while inspiring junior associates.
- Company: Join Vans, a part of VF, connecting people to iconic lifestyles through sustainable fashion.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and a supportive culture focused on well-being.
- Why this job: Be part of a fun, inclusive team that values creativity and authenticity in retail.
- Qualifications: 1+ year experience in fast-paced retail; passion for fashion and excellent communication skills required.
- Other info: Flexible hours needed; we celebrate diversity and encourage authentic self-expression at work.
The predicted salary is between 28800 - 43200 £ per year.
Sales Specialist (perm, full-time 40hr)
Vans Store Oxford Street, London.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We\’re looking for a resourceful Sales Specialist to join our Vans team based in Oxford Street, London.
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and fun. And most of all, we are a family.
Let\’s talk about the role!
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That\’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you\’ll make a difference
We expect that our Sales Specialists help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand\’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What\’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
#LI-FM1
R-20250305-0008 #J-18808-Ljbffr
Sales Specialist employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist
✨Tip Number 1
Familiarize yourself with Vans' brand values and product lines. Understanding the essence of the brand will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Highlighting specific instances where you went above and beyond can set you apart.
✨Tip Number 3
Research current fashion trends and how Vans fits into the market. Being knowledgeable about the latest styles and competitors will show your enthusiasm and readiness to engage with customers.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing how you've supported new team members in the past. This aligns with the role's requirement to act as a buddy for new starters, showcasing your leadership potential.
We think you need these skills to ace Sales Specialist
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Vans and its values. Highlight your passion for the brand and how it aligns with your personal interests in fashion and retail.
Showcase Customer Service Skills: Emphasize your experience in providing excellent customer service. Use specific examples from your past roles to demonstrate how you have created memorable shopping experiences.
Highlight Teamwork and Leadership: Mention any experience you have in mentoring or supporting new team members. This will show that you can inspire and lead others, which is crucial for the Sales Specialist role.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that match the job description. Use keywords from the job listing to make your application stand out.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable shopping experience for customers.
✨Demonstrate Product Knowledge
Familiarize yourself with Vans products and the latest trends in fashion and lifestyle. During the interview, be prepared to discuss how you would share this knowledge with junior associates and enhance the overall customer experience.
✨Emphasize Teamwork and Leadership Skills
Highlight your ability to work well in a team and support new starters. Discuss any previous experiences where you acted as a mentor or buddy to others, showcasing your leadership qualities.
✨Align with Company Values
Research Vans' guiding principles and be ready to discuss how you embody these values in your work. Share examples of how you have acted with integrity, empathy, and perseverance in challenging situations.