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- Tasks: Engage customers and provide an unforgettable shopping experience in our new store.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
- Why this job: Be part of a community that values integrity, curiosity, and personal development.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: Flexible hours required, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
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Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We’re looking to recruit a team of passionate Sales Associates (perm, part-time & full-time) to join our The North Face team based in our brand-new store opening at the Cotswolds Designer Outlet, Tewkesbury.
As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. This purpose unites us and guides our pursuits.
The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers, constantly seeking new ideas, places, and people to connect with.
Let’s talk about the role!
We believe our Sales Associates have a great opportunity to develop their full potential with us, supported by a global organization but empowered to take responsibility at store level.
How you’ll make a difference
Our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring all customers are treated with respect
- Developing thorough knowledge of in-store products
- Maintaining merchandising standards per brand guidelines
- Staying updated with current trends and the brand’s market position
- Following operational procedures in the store and stockroom
What makes you the perfect Sales Associate?
- You love interacting with customers and set a great example with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive, can-do attitude and face all situations in the store confidently.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication skills in English (another language is a plus but not necessary).
- You are flexible with working weekends, evenings, and holidays as needed.
Previous experience is beneficial but not necessary. What matters most is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that promote mental, physical, and financial well-being for all VF associates. Our benefits include competitive salary, an excellent bonus and pension scheme, and staff discounts (50% off!). Alongside these, you will have:
- Career development opportunities across different brands
- A supportive, feedback-oriented culture rooted in respect and integrity
- Tailored training, from induction to ongoing online and face-to-face sessions to support your growth
Free to Be
We foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to diversity and inclusion, supporting disadvantaged groups and providing equal opportunities for all applicants and associates.
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Sales Associate employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's values and product range will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's through networking or during the application process. Highlighting your enthusiasm for helping others can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss current retail trends and how they relate to The North Face. This shows that you are not only interested in the role but also engaged with the industry as a whole.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Mentioning your availability for weekends and holidays can make you a more attractive candidate for the Sales Associate position.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your passion for customer service and retail. Include any relevant experience, even if it's informal, and emphasise your communication skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for The North Face and its values. Mention specific examples of how you embody their Guiding Principles and how you can contribute to creating a memorable shopping experience.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its mission. Share why you love the brand and how it aligns with your personal values, especially regarding sustainability and active lifestyles.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to connect with customers and create memorable shopping experiences, as this is a key aspect of the Sales Associate role.
✨Know Your Products
Familiarise yourself with the products offered by The North Face. Being knowledgeable about the merchandise will not only impress your interviewers but also show that you're ready to assist customers effectively.
✨Emphasise Teamwork and Flexibility
Discuss your ability to work well in a team and your willingness to adapt to various shifts, including weekends and holidays. This shows that you are committed to contributing positively to the store environment.
