At a Glance
- Tasks: Engage with customers, manage accounts, and resolve queries using your Italian language skills.
- Company: Join VF Corporation, a global leader in apparel with a purpose-driven culture.
- Benefits: Enjoy 25 days holiday, employee discounts, health initiatives, and a supportive work environment.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact while connecting with diverse customers across Europe.
- Qualifications: Fluent in Italian and English, with problem-solving and numerical skills.
The predicted salary is between 25000 - 25000 £ per year.
Salary: From £25,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to use their Italian language skills, to join our European Credit Team in Calverton, Nottinghamshire. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
Let’s Talk about the Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand’s awesome products. In this role you’ll get to do this, working alongside a great team and talking to customers all across Europe!
How You Will Make a Difference
- Using your Italian and English communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your Italian communication skills.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders, buy more of our products and do so in a responsible way.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills for Success
- Fluent in Italian and English, able to communicate with people by speaking and writing in both languages.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and you understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What’s in it For You
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme – 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose‑led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you like what you have read and want to join our team then we would like to hear from you!
Italian-Speaking Credit Controller – Hybrid (Nottingham) employer: VF Corporation
VF Corporation is an exceptional employer that champions a supportive and inclusive work culture, where respect and integrity are at the forefront. Located in Calverton, Nottingham, employees benefit from a hybrid working model, comprehensive health and wellbeing initiatives, and generous discounts on iconic brands. With a strong commitment to employee growth and a diverse environment, VF empowers its associates to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Italian-Speaking Credit Controller – Hybrid (Nottingham)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VF Corporation and their brands. This will help you connect your skills with their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Italian! Since this role requires fluent communication in both Italian and English, brush up on your language skills. Try role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. Be ready to share these during your interview to demonstrate how you can add value to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the VF family. Don’t miss out on this opportunity!
We think you need these skills to ace Italian-Speaking Credit Controller – Hybrid (Nottingham)
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about using your Italian and English, make sure to highlight your language skills in your application. Use both languages where appropriate to demonstrate your fluency and comfort level.
Be a Problem Solver:We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in the past. This will show us that you're the kind of person who can handle queries and find solutions effectively.
Keep It Accurate and Detailed:Attention to detail is key for this role. When filling out your application, double-check for any errors and ensure that all your information is accurate. This reflects your ability to maintain precise records, which is super important for a Credit Controller.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows that you’re proactive and keen to join our team!
How to prepare for a job interview at VF Corporation
✨Brush Up on Your Italian
Since this role requires fluent communication in both Italian and English, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during your day-to-day tasks as a Credit Controller.
✨Know Your Numbers
As a Credit Controller, you'll be working with figures regularly. Familiarise yourself with basic financial terms and concepts relevant to the role. Being able to discuss how you handle numbers and maintain accuracy will show your potential employer that you're detail-oriented and capable.
✨Research VF Corporation
Take some time to learn about VF Corporation and its brands. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the company, which is always a plus!
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues, especially in a customer service context. This will demonstrate your capability to handle challenges effectively.
