At a Glance
- Tasks: Engage with customers to manage accounts and resolve queries using your French and English skills.
- Company: Join VF Corporation, a global leader in apparel with a focus on sustainability.
- Benefits: Enjoy 25 days holiday, employee discounts, health initiatives, and a supportive work culture.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact while building relationships across Europe in a dynamic team.
- Qualifications: Fluency in French and English, problem-solving skills, and attention to detail.
The predicted salary is between 25000 - 35000 £ per year.
Salary: From £25,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid - 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to use their French language skills, to join our European Credit Team in Calverton, Nottinghamshire. Our role is open to anyone who has the amazing skill of being bi-lingual and speaking French as well as English.
Let's Talk about the Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's awesome products. In this role you will work alongside a great team and talk to customers all across Europe.
How You Will Make a Difference
- Using your French and English communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, Zoom/Teams and by email to discuss payments, credit terms, and to resolve any queries.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders and buy more of our products.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills for Success
- Fluent in French and English, able to communicate with people by speaking and writing in both languages.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What's in it For You
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi-brand, multi-country organisation.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you like what you have read and want to join our team then we would like to hear from you.
Credit Controller in Nottingham employer: VF Corporation
VF Corporation is an exceptional employer that champions a supportive and inclusive work culture, where respect and integrity are at the forefront. Located in Calverton, Nottingham, employees benefit from a hybrid working model, comprehensive health and wellbeing initiatives, and generous holiday allowances, all while being part of a global brand that values diversity and personal growth. With opportunities for professional development and a strong emphasis on employee satisfaction, VF Corporation is dedicated to unleashing human potential and fostering a sense of belonging among its associates.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Nottingham
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at VF Corporation or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice your French and English communication skills before interviews. Role-play common scenarios you might face as a Credit Controller. The better you can express yourself, the more confident you'll feel when it comes to impressing potential employers.
✨Tip Number 3
Don’t just apply for jobs; engage with the company! Follow VF Corporation on social media, comment on their posts, and show genuine interest in their mission. This can help you stand out when they see your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to showcase your skills and experience directly where it matters most.
We think you need these skills to ace Credit Controller in Nottingham
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone who can speak both French and English, make sure to highlight your language skills in your application. Use examples of how you've used these skills in previous roles or experiences.
Tailor Your CV:Don’t just send the same CV to everyone! Tailor it to fit the Credit Controller role. Emphasise your experience with customer communication, problem-solving, and any relevant financial skills. We want to see how you can contribute to our team!
Be Clear and Concise:When writing your cover letter or application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to how you can help us succeed at VF Corporation.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VF Corporation
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both French and English, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during your day-to-day tasks as a Credit Controller.
✨Know the Company Inside Out
Familiarise yourself with VF Corporation's brands and their values. Understanding their purpose of promoting sustainable lifestyles will help you align your answers with their mission, showing that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare for Problem-Solving Questions
As a Credit Controller, you'll need to demonstrate your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues, especially those involving customer queries or payment disputes. Be ready to discuss these in detail.
✨Show Off Your Attention to Detail
Accuracy is key in this role, so be prepared to discuss how you ensure precision in your work. You might want to mention any experience you have with data management or using Excel, as this will highlight your capability to maintain accurate records effectively.
