At a Glance
- Tasks: Manage wholesale accounts and provide exceptional service to retailers across Europe.
- Company: Join VF, a leading global apparel and footwear company with iconic brands.
- Benefits: Enjoy 50% employee discount, health initiatives, and generous holiday allowance.
- Other info: Hybrid working model with flexibility to work from abroad for 15 days a year.
- Why this job: Be part of a purpose-driven team that values sustainability and active lifestyles.
- Qualifications: Fluent in Italian and English, with strong communication and Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: Monday to Friday, 36.25 hours per week (between 8am and 5pm)
Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe
Location: NG2 Business Park, Nottingham (must live within commutable distance)
VF is looking for an exceptional Account Coordinator fluent in Italian to join our Customer Operations team based in Nottingham, UK.
About VF
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic brands such as Vans®, The North Face®, Timberland®, Eastpak®, Napapijri®. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Let’s Talk about the Role
Putting customers at the heart of everything you do, you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities.
How You Will Make a Difference
As an Account Coordinator, you will provide an exceptional service to major online and high street retailers across Europe by:
- Understanding and managing Wholesale accounts across several markets in the EMEA region.
- Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service.
- Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome.
- Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
- Interpreting a variety of daily reports as needed by the business.
- Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
Skills for Success
With your ability to build strong working relationships with a diverse range of people you will also bring the following skills to the role:
- You will be native or fluent speaker in Italian plus English with strong communication skills.
- You will be computer literate with Excel skills and the ability to produce reports.
- You will have the ability to balance responsibilities in a dynamic and fast-paced environment.
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- 12% contributory smart pension scheme (8% on us, 4% from you).
- Cycle to work scheme.
- Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Account Coordinator - Italian Speaking - Fixed Term in Nottingham employer: VF Corporation
VF is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive feedback-based culture and a diverse international environment. With comprehensive benefits including a generous employee discount, health initiatives, and a commitment to inclusion and diversity, working as an Account Coordinator in Nottingham provides a unique opportunity to be part of a purpose-driven company that values both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator - Italian Speaking - Fixed Term in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your communication skills, especially in Italian! Being fluent is great, but being able to convey your thoughts clearly will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Account Coordinator - Italian Speaking - Fixed Term in Nottingham
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in Italian, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively with our wholesale accounts!
Tailor Your Experience:When you're writing your application, focus on experiences that relate directly to account coordination and customer service. We love seeing how you've built relationships and managed accounts in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for someone who can manage tasks efficiently!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at VF Corporation
✨Know Your Stuff
Before the interview, make sure you research VF and its brands. Understand their mission and values, especially their commitment to sustainability. This will help you align your answers with what they stand for and show that you're genuinely interested in the company.
✨Brush Up on Your Italian
Since this role requires fluency in Italian, practice speaking and writing in the language. Prepare to answer questions in Italian during the interview, as this will demonstrate your proficiency and confidence in communicating with wholesale accounts.
✨Showcase Your Relationship-Building Skills
Think of examples from your past experiences where you've successfully built relationships with clients or colleagues. Be ready to discuss how you can apply these skills to manage wholesale accounts effectively and ensure excellent service.
✨Prepare for Dynamic Scenarios
The role involves balancing multiple responsibilities in a fast-paced environment. Prepare to discuss how you've handled similar situations before. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
