At a Glance
- Tasks: Manage wholesale accounts and provide exceptional service to retailers across Europe.
- Company: Join VF, a leading global apparel and footwear company with iconic brands.
- Benefits: Enjoy 50% employee discount, health initiatives, and a supportive work culture.
- Other info: Hybrid working model with flexibility to work abroad for 15 days a year.
- Why this job: Be part of a purpose-driven team that values sustainability and active lifestyles.
- Qualifications: Fluent in French and English, with strong communication and Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: Monday to Friday, 36.25 hours per week (between 8am and 5pm)
Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe
Location: NG2 Business Park, Nottingham (must live within commutable distance)
VF is looking for an exceptional Account Coordinator fluent in French to join our Customer Operations team based in Nottingham, UK.
About VF
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic brands such as Vans®, The North Face®, Timberland®, Eastpak®, Napapijri®. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Let’s Talk about the Role
Putting customers at the heart of everything you do, you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities.
How You Will Make a Difference
- Understanding and managing Wholesale accounts across several markets in the EMEA region.
- Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service.
- Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome.
- Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
- Interpreting a variety of daily reports as needed by the business.
- Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
Skills for Success
- You will be native or fluent speaker in French plus English with strong communication skills.
- You will be computer literate with Excel skills and the ability to produce reports.
- You will have the ability to balance responsibilities in a dynamic and fast-paced environment.
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- 12% contributory smart pension scheme (8% on us, 4% from you).
- Cycle to work scheme.
- Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Account Coordinator - French Speaking - Fixed Term in Nottingham employer: VF Corporation
VF is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive feedback-based culture and a diverse international environment. With comprehensive benefits including a generous employee discount, health initiatives, and a commitment to inclusion and diversity, working at our Nottingham location provides unique opportunities for personal and professional development while being part of iconic lifestyle brands.
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator - French Speaking - Fixed Term in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your communication skills, especially in French! Being fluent is a must for this role, so brush up on your language skills to impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Account Coordinator - French Speaking - Fixed Term in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Coordinator role. Highlight your experience in customer service and any relevant skills, especially your fluency in French and English. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since you'll be the first point of contact for our wholesale accounts, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in building relationships with clients.
Highlight Your Tech Savvy:Being computer literate is key for this role, so make sure to mention your Excel skills and any experience with reporting tools. We love candidates who can navigate a fast-paced environment and use technology to enhance their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're genuinely interested in joining our team at VF!
How to prepare for a job interview at VF Corporation
✨Know Your Company
Before the interview, take some time to research VF and its iconic brands. Understand their mission and values, especially their commitment to sustainability and active lifestyles. This will help you align your answers with their purpose and show that you're genuinely interested in being part of their team.
✨Showcase Your Language Skills
As a French-speaking Account Coordinator, your language skills are crucial. Be prepared to demonstrate your fluency in both French and English during the interview. You might be asked to switch between languages or answer questions in French, so practice speaking about your experiences and skills in both languages.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully managed accounts or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the team dynamics, the challenges they face in managing wholesale accounts, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
