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- Tasks: Lead a team to enhance customer experience and drive sales in our vibrant store.
- Company: Join Eastpak, a stylish brand under the VF family, known for functional city living solutions.
- Benefits: Enjoy 50% staff discounts, competitive salary, and comprehensive well-being benefits.
- Why this job: Kickstart your career in retail management with tailored training and growth opportunities.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Be part of a diverse and inclusive culture that values authenticity and respect.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for an enthusiastic Store Supervisor to join our Eastpak team based in Carnaby Street, London. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Eastpak was founded in 1952 and evolved from a manufacturer of military issue backpacks and duffels into the leading supplier of stylish, functional solutions for city living and the things you carry with you. From street-smart backpacks to convenient shoulder bags and ingenious luggage and travel items, every Eastpak bag or accessory is designed to let you cram more life and excitement into your day, whether moving across town or across the globe. Eastpak is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Let’s talk about the role! We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
- In this entry level management position, you will assist the Store Manager by supporting the management team to drive sales and profitability.
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready.
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines.
- Ensuring operational policies and procedures are respected.
- Understanding your store’s KPIs and playing your part to ensure they are achieved.
What makes you the perfect Store Supervisor?
- You love interacting with people.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
Free to Be: We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Store Supervisor in London employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Eastpak's social media and website to understand their vibe. This will help you connect with the team and show you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! As a Store Supervisor, you'll need to motivate your team and engage with customers. Try role-playing scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Show off your retail experience! Be ready to share specific examples of how you've driven sales or improved customer service in past roles. This will demonstrate your capability to contribute to Eastpak's success right from the start.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Supervisor in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the opportunity to lead a team and create amazing experiences for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and any leadership roles you've had. We love seeing how your background aligns with our values and the Store Supervisor role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Eastpak family!
How to prepare for a job interview at VF Corporation
✨Know Your Stuff
Before the interview, make sure you understand Eastpak's brand values and product range. Familiarise yourself with their history and mission, especially their commitment to sustainability. This will show your genuine interest in the company and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others. Highlight how you can create a supportive and fun environment that drives sales and customer satisfaction.
✨Be Customer-Centric
Eastpak values exceptional customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your actions led to positive outcomes, and be prepared to share these stories during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the Store Supervisor position. This not only shows your interest but also helps you gauge if the company is the right fit for you.
