Credit Resolution Coordinator in Nottingham

Salary: From £24,500 per year depending on experience

Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)

Working style: Hybrid – 3 days per week on site

Location: Calverton, Nottingham

VF Corporation, the global Fashion and Retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire! This team forms part of our European Accounting function, so it’s a fantastic opportunity for someone starting out in their finance career!

In this role you will focus on investigating and problem solving our customers' claims and issues related to their invoices, shipments, commercial contracts, and other financial documentation. You will collaborate with internal and external stakeholders to identify root causes, implement corrective actions, and prevent future issues, helping to reduce errors or delayed payments.

Some of the duties in this role include:

• The daily management of your portfolio of accounts, utilising our IT systems and database as well as our customers' systems, to ensure all account information is processed accurately and up to date
• Investigating and resolving queries and potential issues, working with the credit team and other departments, to find solutions and help VF to be paid on time!
• Creating and sending out credit account reports to key internal and external contacts, providing analysis and insights on any trends or patterns of payments and customer orders
• Work with our customers and together build and work on great strategies that help make the payment process better
• Building relationships with relevant VF departments, contacts and stakeholders by attending meetings and effective communication with your colleagues
• Bringing new and interesting ideas to the table, to help improve processes and make things work smoothly and efficiently

Skills for Success:

• Love communicating - build relationships, answer questions, talk on the phone or video, as well as by email and messaging.
• A proactive approach to your work and willingness to learn new skills
• A team player able to build and maintain relationships at all levels
• Highly organised and conscientious as well as thorough and methodical in your work
• Great problem solving skills
• Happy to work with numbers and data every day
• Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you!

What’s in it For You:

• A supportive feedback-based culture where respect and integrity guide us in what we do
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
• Be part of an iconic lifestyle brand in a multi brand, multi countries organization
• 50% employee discount on all VF brands both in store and online
• Subsidised canteen and break out areas offering complimentary hot drinks
• Health Shield membership and access to numerous health and wellbeing initiatives
• Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
• 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
• Smart pension scheme - 8% employer contribution
• Cycle to work scheme
• Free secure onsite parking and discounts with local public transport

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

If you like what you have read and want to join our team then we would like to hear from you!