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For Companies At a Glance
- Tasks: Manage customer accounts and resolve queries to ensure timely payments.
- Company: Join VF Corporation, a global leader in fashion and retail.
- Benefits: Enjoy 50% discount on brands, health initiatives, and 25 days holiday.
- Why this job: Kickstart your finance career with iconic brands like The North Face and Vans.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Hybrid working model with a supportive and inclusive culture.
The predicted salary is between 24500 - 34300 £ per year.
Salary: From £24,500 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation, the global Fashion and Retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire! This team forms part of our European Accounting function, so it\’s a fantastic opportunity for someone starting out in their finance career!
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Let\’s Talk about the Role
In this role you will focus on investigating and problem solving our customers claims and issues related to their invoices, shipments, commercial contracts, and other financial documentation, You will collaborate with internal and external stakeholders to identify root causes, implement corrective actions, and prevent future issues, helping to reduce errors or delayed payments, making sure that both VF and our customers, are happy with their level of credit and frequency of payments.
How You Will Make a Difference
Some of the duties in this role include:
- The daily management of your portfolio of accounts, utilising our IT systems and database as well as our customers\’ systems, to ensuring all account information is processed accurately and up to date
- Investigating and resolving queries and potential issues, working with the credit team and other departments, to find solutions and help VF to be paid on time!
- Creating and sending out credit account reports to key internal and external contacts, providing analysis and insights on any trends or patterns of payments and customer orders, checking on the performance against our forecasts and predictions
- Work with our customers and together build and work on great strategies that help make the payment process better
- Building relationship with relevant VF departments, contacts and stakeholders by attending meetings and effective communication with your colleagues, helping everyone to reach their goals
- Bringing new and interesting ideas to the table, to help improve processes and make things work smoothly and efficiently
Skills for Success
- Love communicating – build relationships, answer questions, talk on the phone or video, as well as by email and messaging.
- A proactive approach to your work and willingness to learn new skills
- A team player able to build and maintain relationships at all levels
- Highly organised and conscientious as well as thorough and methodical in your work
- Great problem solving skills
- Happy to work with numbers and data every day
- Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you!
What\’s in it For You
- A supportive feedback-based culture where respect and integrity guide us in what we do
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization
- 50% employee discount on all VF brands both in store and online
- Subsidised canteen and break out areas offering complimentary hot drinks
- Health Shield membership and access to numerous health and wellbeing initiatives
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
- Smart pension scheme – 8% employer contribution
- Cycle to work scheme
- Free secure onsite parking and discounts with local public transport
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you like what you have read and want to join our team then we would like to hear from you!
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Credit Resolution Coordinator employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Resolution Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the finance and retail sectors, especially those connected to VF Corporation. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interview by researching VF's brands and their values. Show us that you understand our purpose and how you can contribute to making the payment process smoother for our customers.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you resolved issues effectively. We love hearing about how you tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at VF.
We think you need these skills to ace Credit Resolution Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Resolution Coordinator role. Highlight any relevant finance experience and your problem-solving abilities, as these are key to the job!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with VF Corporation and how you can contribute to our mission of sustainable lifestyles. Keep it engaging and personal!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your ability to build relationships in your application. Whether it's through examples in your CV or your writing style, let us see your friendly and proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at VF Corporation
✨Know Your Numbers
As a Credit Resolution Coordinator, you'll be working with numbers daily. Brush up on your financial terminology and be prepared to discuss how you would handle invoicing issues or payment discrepancies. This shows you're ready to tackle the role head-on!
✨Showcase Your Communication Skills
This role requires excellent communication skills, so practice articulating your thoughts clearly. Think of examples where you've successfully resolved customer queries or built relationships in previous roles. This will demonstrate your ability to connect with both customers and colleagues.
✨Be Proactive and Problem-Solving
VF Corporation values a proactive approach. Prepare to discuss times when you've identified potential issues before they became problems. Highlight your problem-solving skills and how you can contribute to improving processes within the team.
✨Familiarise Yourself with VF Brands
Research VF Corporation and its brands like The North Face and Vans. Understanding their values and products will help you align your answers with the company's mission. It also shows genuine interest in the role and the company culture!
