At a Glance
- Tasks: Engage with customers to manage accounts and resolve queries using your Portuguese and English skills.
- Company: Join VF Corporation, a global leader in apparel, promoting sustainable lifestyles through iconic brands.
- Benefits: Enjoy 50% off VF brands, health initiatives, 25 days holiday, and a supportive work culture.
- Why this job: Be part of a diverse team making a positive impact while developing your skills in a dynamic environment.
- Qualifications: Fluency in Portuguese and English, problem-solving skills, and attention to detail are essential.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 19500 - 28000 £ per year.
Salary: From £24,500 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to use their Portuguese language skills, to join our European Credit Team in Calverton, Nottinghamshire. Our role is open to anyone who has the amazing skill of being bi-lingual and speaking Portuguese as well as English.
Let’s Talk About The Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's products. In this role you will work alongside a great team and talk to customers all across Europe!
How You Will Make a Difference
- Using your Portuguese and English communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your Portuguese communication skills.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders and buy more of our products.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills For Success
- Fluent in Portuguese and English, able to communicate with people by speaking and writing in both languages.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What’s In It For You
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Credit Controller - Portuguese Speaking employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Portuguese Speaking
✨Tip Number 1
Brush up on your Portuguese and English communication skills. Since the role requires you to interact with customers in both languages, practice speaking and writing in a professional context to ensure you're confident during interviews.
✨Tip Number 2
Familiarise yourself with VF Corporation's brands and values. Understanding their mission and the products they offer will help you demonstrate your enthusiasm for the company and how you can contribute to their goals.
✨Tip Number 3
Prepare examples of how you've solved problems in previous roles. As a Credit Controller, you'll need to showcase your problem-solving skills, so think of specific instances where you've successfully resolved issues or improved processes.
✨Tip Number 4
Network with current or former employees of VF Corporation. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Credit Controller - Portuguese Speaking
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both Portuguese and English. Use specific examples of how you've used these skills in previous roles or experiences, especially in customer service or finance.
Showcase Problem-Solving Abilities: In your application, provide examples of situations where you successfully resolved issues or improved processes. This will demonstrate your problem-solving skills, which are crucial for the Credit Controller role.
Tailor Your CV: Customise your CV to reflect the key responsibilities and skills mentioned in the job description. Highlight any relevant experience in finance, customer relations, or teamwork that aligns with VF Corporation's values.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work for VF Corporation and how you can contribute to their mission.
How to prepare for a job interview at VF Corporation
✨Showcase Your Language Skills
Since the role requires fluency in both Portuguese and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Portuguese, so practice speaking clearly and confidently in both languages.
✨Understand the Company’s Purpose
VF Corporation has a strong purpose centred around sustainable and active lifestyles. Familiarise yourself with their mission and values, and be ready to discuss how you can contribute to this purpose as a Credit Controller. Showing alignment with their goals will make you stand out.
✨Prepare for Problem-Solving Scenarios
As a Credit Controller, you'll need to solve customer queries effectively. Think of examples from your past experiences where you've successfully resolved issues or improved processes. Be ready to share these stories to demonstrate your problem-solving skills.
✨Highlight Your Attention to Detail
Accuracy is crucial in this role, especially when dealing with numbers and records. Prepare to discuss your experience with data management and how you ensure accuracy in your work. Mention any tools or methods you use to maintain high standards in your tasks.