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- Tasks: Engage with customers, manage accounts, and resolve queries using your Italian and English skills.
- Company: Join VF Corporation, a global leader in lifestyle apparel with a vibrant team culture.
- Benefits: Enjoy 50% discount on products, health benefits, and 25 days holiday plus your birthday off.
- Why this job: Make a real impact while connecting with diverse customers across Europe.
- Qualifications: Fluent in Italian and English, problem-solving skills, and attention to detail.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 25000 - 35000 £ per year.
Salary: From £25,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid - 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to use their Italian language skills, to join our European Credit Team in Calverton, Nottinghamshire. Our role is open to anyone who has the amazing skill of being bi-lingual and speaking Italian as well as English.
At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It unites us and leads us to pursue our goals, together.
Let’s Talk about the Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's products. In this role you’ll get to do this, working alongside a great team and talking to customers all across Europe.
How You Will Make a Difference
- Using your Italian and English communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, Zoom/Teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your Italian communication skills.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders and buy more of our products.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills for Success
- Fluent in Italian and English, able to communicate with people by speaking and writing in both languages.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What’s in it For You
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Credit Controller - Italian Speaking employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Italian Speaking
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at VF Corporation or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Practice your Italian and English skills before interviews. You want to impress them with your fluency! Try role-playing common interview questions with a friend or even in front of a mirror.
✨Tip Number 3
When you get an interview, do your homework! Research VF Corporation’s values and their brands. Show them you’re not just another candidate; you’re genuinely interested in being part of their mission.
✨Tip Number 4
Apply through our website for the best chance! It shows you’re serious about joining the team. Plus, it’s a great way to keep track of your application status and any updates.
We think you need these skills to ace Credit Controller - Italian Speaking
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about using your Italian and English skills, make sure to highlight your fluency in both languages. Use examples from your past experiences where you’ve successfully communicated in these languages.
Tailor Your CV: Don’t just send a generic CV! Tailor it to the Credit Controller role by emphasising your problem-solving skills and attention to detail. We want to see how your experience aligns with what we’re looking for.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about joining VF Corporation and how you can contribute to our team. Make it engaging and relatable.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VF Corporation
✨Brush Up on Your Language Skills
Since this role requires fluency in both Italian and English, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during your day-to-day tasks as a Credit Controller.
✨Know the Company Inside Out
Do your homework on VF Corporation and its brands. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Problem-Solving Questions
As a Credit Controller, you'll need to demonstrate your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or improved processes. Be ready to discuss these in detail during the interview.
✨Familiarise Yourself with Excel
Since the job mentions the importance of using Excel, brush up on your skills. If you're not already comfortable with it, consider taking a quick online course or tutorial. Being able to discuss your proficiency will give you an edge in the interview.
