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For Companies At a Glance
- Tasks: Engage with customers to manage accounts, payments, and orders for VF's iconic products.
- Company: Join VF Corporation, a global leader in apparel, promoting sustainable lifestyles through iconic brands.
- Benefits: Enjoy hybrid work, 50% employee discount, health initiatives, and 25+ days holiday.
- Why this job: Be part of a diverse team, solve problems, and connect with customers across Europe.
- Qualifications: Fluent in Italian and English; problem-solving skills and attention to detail are essential.
- Other info: Work in a supportive culture that values respect, integrity, and inclusion.
The predicted salary is between 19500 - 29500 £ per year.
Salary: From £24,500 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid - 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to use their Italian language skills, to join our European Credit Team in Calverton, Nottinghamshire. Our role is open to anyone who has the amazing skill of being bi-lingual and speaking Italian as well as English.
Let’s Talk about the Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's products. In this role you’ll get to do this, working alongside a great team and talking to customers all across Europe!
How You Will Make a Difference
- Using your Italian and English communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, Zoom/Teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your Italian communication skills.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders, buy more of our products and do so in a responsible way.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills for Success
- Fluent in Italian and English, able to communicate with people by speaking and writing in both languages.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and you understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Credit Controller (Italian) employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Italian)
✨Tip Number 1
Brush up on your Italian and English communication skills. Since the role requires you to interact with customers in both languages, practice speaking and writing in a professional context to ensure you're comfortable during conversations.
✨Tip Number 2
Familiarise yourself with common credit control processes and terminology. Understanding the basics of payments, credit terms, and account management will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 3
Network with current or former employees of VF Corporation. Connecting with people who have experience in the company can provide valuable insights into the company culture and expectations for the Credit Controller role.
✨Tip Number 4
Prepare for potential problem-solving scenarios. Think of examples from your past experiences where you've successfully resolved issues, as this will showcase your ability to handle challenges in the role effectively.
We think you need these skills to ace Credit Controller (Italian)
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both Italian and English. Use specific examples of how you've used these skills in previous roles or experiences, especially in customer service or communication.
Showcase Problem-Solving Abilities: In your application, provide examples of situations where you successfully resolved issues or queries. This will demonstrate your problem-solving skills, which are crucial for the Credit Controller role.
Tailor Your CV: Customise your CV to reflect the key responsibilities and skills mentioned in the job description. Highlight any relevant experience in finance, customer service, or teamwork that aligns with the role at VF Corporation.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the position but also connects your personal values with VF Corporation's purpose. Mention your enthusiasm for sustainable lifestyles and how you can contribute to their mission.
How to prepare for a job interview at VF Corporation
✨Showcase Your Language Skills
Since the role requires fluency in both Italian and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Italian, so practice speaking clearly and confidently in both languages.
✨Highlight Problem-Solving Abilities
The job involves resolving customer queries and issues, so be ready to discuss examples from your past experiences where you successfully solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Familiarise Yourself with VF Corporation
Research VF Corporation and its brands before the interview. Understanding their mission, values, and products will help you align your answers with their goals and show your genuine interest in the company and the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the position. Ask about team dynamics, the tools they use for record-keeping, or how success is measured in the Credit Controller role. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.
