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For Companies At a Glance
- Tasks: Engage with customers in French and English to manage accounts and resolve queries.
- Company: Join VF Corporation, a global leader in lifestyle apparel.
- Benefits: Enjoy 50% discount on products, health initiatives, and 25 days holiday.
- Why this job: Make a real impact while building relationships across Europe in a dynamic team.
- Qualifications: Fluency in French and English, problem-solving skills, and attention to detail.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 25000 - 35000 £ per year.
Salary: From £25,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to use their French language skills, to join our European Credit Team in Calverton, Nottinghamshire. Our role is open to anyone who has the amazing skill of being bi-lingual and speaking French as well as English.
Let’s Talk about the Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's awesome products. In this role you will work alongside a great team and talk to customers all across Europe!
How You Will Make a Difference
- Using your French and English communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your French communication skills.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders, buy more of our products and do so in a responsible way.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills for Success
- Fluent in French and English, able to communicate with people by speaking and writing in both languages.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and you understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What’s in it For You
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you like what you have read and want to join our team then we would like to hear from you!
Credit Controller (French speaking) employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (French speaking)
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at VF Corporation or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Practice your French and English communication skills before interviews. Role-play common interview questions with a friend or use online resources to boost your confidence. Remember, being bilingual is your superpower!
✨Tip Number 3
When you get an interview, do your homework! Research VF Corporation’s values and their brands. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the role and gives you a chance to showcase your skills directly. Plus, we love seeing applications from motivated candidates like you!
We think you need these skills to ace Credit Controller (French speaking)
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about using your French and English skills, make sure to highlight your fluency in both languages. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV: Don’t just send the same CV to everyone! Tailor it to reflect the skills and experiences that are most relevant to the Credit Controller role. We want to see how your background aligns with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to see all the details about the role and our company!
How to prepare for a job interview at VF Corporation
✨Brush Up on Your Bilingual Skills
Since this role requires fluency in both French and English, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during your day-to-day tasks as a Credit Controller.
✨Know the Company Inside Out
Do some research on VF Corporation and its brands. Understanding their mission and values will not only help you answer questions more effectively but also show your genuine interest in being part of their team. Be ready to discuss how you can contribute to their purpose of promoting sustainable lifestyles.
✨Prepare for Problem-Solving Questions
As a Credit Controller, you'll need to demonstrate your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Excel
Since the job mentions the importance of working with numbers and using Excel, it’s a good idea to brush up on your Excel skills. Familiarise yourself with functions like VLOOKUP, pivot tables, and basic formulas, as these could come in handy during the interview or in practical assessments.
