Assistant Store Manager

Assistant Store Manager

Kingston upon Thames Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Store Manager and drive sales while mentoring a passionate team.
  • Company: Join Timberland, part of VF Corporation, a leader in sustainable outdoor apparel.
  • Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
  • Why this job: Be part of a culture that values integrity, curiosity, and teamwork in a vibrant retail environment.
  • Qualifications: Experience in retail management, strong communication skills, and a passion for customer service.
  • Other info: Flexible working hours required; embrace diversity and inclusion in the workplace.

The predicted salary is between 24000 - 36000 £ per year.

Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our Timberland team based in our retail store in Kingston Upon Thames, London. As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.

We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

  • Driving sales and profitability in synergy with your Store Manager
  • Motivating, mentoring, and coaching sales associates
  • Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
  • Staying on top of core retail operational procedures such as inventory, P&L etc
  • Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
  • Making sure your store looks great, in line with the brand’s visual merchandising guidelines
  • Providing cover in the store manager’s absence

What makes you the perfect Assistant Store Manager?

  • You love interacting with customers.
  • You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You are not afraid to take the initiative where your Store Manager is absent.
  • You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
  • You take pride in mentoring employees, seeing them grow and having fun too!
  • You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
  • You have excellent written and verbal communication in English (another language is a plus but not necessary).
  • You are proficient in the use of MS Office and different POS systems.
  • You are flexible when it comes to working weekends, evenings and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Along with this you will have:

  • Career ownership, enabling you to build your knowledge and experience across different brands.
  • A supportive feedback-based culture where respect and integrity guide us in what we do.
  • Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

Assistant Store Manager employer: VF Corporation

Timberland, part of the VF family, is an exceptional employer that fosters a vibrant work culture in Kingston Upon Thames, London. With a strong commitment to employee growth, we offer tailored training and career ownership, empowering our Assistant Store Managers to thrive in their roles while enjoying comprehensive benefits, including generous staff discounts and a supportive environment that values diversity and inclusion.
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Contact Detail:

VF Corporation Recruiting Team

PeopleServices@vfc.com

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with Timberland's brand values and mission. Understanding their commitment to sustainability and outdoor lifestyles will help you align your responses during interviews and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated and mentored team members in previous roles. This will highlight your ability to support the Store Manager and contribute to a positive team environment.

✨Tip Number 3

Research common retail KPIs and be ready to discuss how you've used them to drive sales and improve store performance in past positions. This knowledge will demonstrate your analytical skills and readiness to take on the Assistant Store Manager role.

✨Tip Number 4

Prepare to discuss your flexibility and willingness to work varied hours, including weekends and holidays. Highlighting your adaptability will show that you're committed to meeting the needs of the store and its customers.

We think you need these skills to ace Assistant Store Manager

Customer Service Skills
Sales and Profitability Management
Team Leadership
Mentoring and Coaching
Retail Operations Knowledge
Inventory Management
Performance Metrics Reporting
Visual Merchandising
Communication Skills
MS Office Proficiency
POS System Familiarity
Flexibility in Working Hours
Initiative and Proactivity
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of an Assistant Store Manager. Emphasise your skills in sales, team leadership, and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Timberland's values. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.

Highlight Key Skills: In your application, clearly outline your proficiency in MS Office and POS systems, as well as your ability to communicate effectively. These are crucial for the role and should be prominently featured.

Showcase Your Leadership Experience: Provide examples of how you've motivated and mentored team members in past positions. This will demonstrate your capability to support the Store Manager and contribute to a positive store environment.

How to prepare for a job interview at VF Corporation

✨Show Your Passion for Customer Experience

As an Assistant Store Manager, your love for interacting with customers is crucial. Be prepared to share examples of how you've previously enhanced customer experiences and how you plan to do the same at Timberland.

✨Demonstrate Leadership Skills

Highlight your experience in motivating and mentoring team members. Discuss specific instances where you've taken the initiative or led a team to achieve sales goals, especially in the absence of a manager.

✨Understand Retail Metrics

Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you have used metrics to drive sales and improve store performance in your previous roles.

✨Embrace the Brand's Values

Timberland values integrity, curiosity, empathy, and perseverance. Prepare to discuss how you embody these principles in your work and how they align with your personal values.

Assistant Store Manager
VF Corporation
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