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- Tasks: Support the Store Manager and drive sales while creating a memorable retail experience.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and a supportive culture.
- Why this job: Be part of a community that values curiosity, integrity, and personal development.
- Qualifications: Experience in retail, strong communication skills, and a passion for customer service.
- Other info: Flexible working hours required; commitment to diversity and inclusion is essential.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We are looking for a passionate Assistant Store Manager to join our The North Face team based in Gloucester. As an Assistant Store Manager, your input will be vital in supporting your Store Manager, helping contribute to the success of your store.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand's visual merchandising guidelines
- Providing cover in the store manager's absence
What makes you the perfect Assistant Store Manager?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative where your Store Manager is absent.
- You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Assistant Store Manager (12 Months Fixed-Term) employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (12 Months Fixed-Term)
✨Tip Number 1
Familiarise yourself with The North Face brand and its values. Understanding their commitment to sustainability and active lifestyles will help you connect with the company's mission during your interactions.
✨Tip Number 2
Prepare to discuss your previous experience in retail management, particularly how you've motivated and mentored teams. Be ready to share specific examples that demonstrate your leadership skills and ability to drive sales.
✨Tip Number 3
Showcase your customer service skills by thinking of ways you've created memorable experiences for customers in past roles. This will highlight your passion for delivering exceptional service, which is crucial for this position.
✨Tip Number 4
Be prepared to discuss how you handle operational procedures like inventory management and performance metrics. Demonstrating your understanding of these areas will show that you're ready to support the Store Manager effectively.
We think you need these skills to ace Assistant Store Manager (12 Months Fixed-Term)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of an Assistant Store Manager. Emphasise your skills in sales, team leadership, and customer service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of The North Face brand. Mention specific examples of how you've driven sales or improved team performance in previous roles.
Highlight Your Leadership Skills: In your application, focus on your ability to motivate and mentor a team. Provide examples of how you've successfully led a team in the past, especially in challenging situations.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. You might also want to mention any experience you have with training or coaching others.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable shopping experience.
✨Demonstrate Leadership Skills
Be prepared to discuss how you've motivated and mentored team members in previous roles. Highlight any instances where you took the initiative, especially in the absence of a manager, to lead your team effectively.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you have used metrics to drive sales and improve store performance in your previous positions.
✨Embrace the Brand's Values
Research The North Face and its guiding principles. During the interview, align your personal values with those of the company, demonstrating how you embody integrity, curiosity, and empathy in your work.
