At a Glance
- Tasks: Deliver top-notch service for electric vehicle charging solutions and support customers on-site.
- Company: Join VEV, a leader in sustainable transportation and fleet optimisation.
- Benefits: Flexible working, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with a chance to work on exciting renewable energy projects.
- Why this job: Be the face of innovation in the green transport revolution and make a real difference.
- Qualifications: Safety-focused with relevant electrical qualifications and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
About VEV
VEV specialises in designing and implementing scaled enterprise fleet solutions. Our expertise lies in optimizing fleets, charging infrastructure, and operations to maximize the benefits of transitioning to sustainable transportation. With a wealth of experience in delivering comprehensive turnkey charging solutions at scale, we are committed to guiding organizations through a seamless transition towards a greener future.
About The Role
The Field Service Engineer is a critical role in our delivery of projects, on-site repairs, commissioning and customer support. Based from home with frequent visits to our central office locations as well as customer sites, this person will be the face of VEV representing our brand to our customers. You will be responsible for ensuring the safe and efficient operation of our electric vehicle charging infrastructure and the electrification solutions that we install. This role will suit individuals who are driven by delivering 1st-class service delivery to external as well as internal customers, with a positive can-do attitude.
Role And Responsibilities
- Respond to service fault callouts across all equipment types as the face of VEV to the customer, providing reactive fault resolution with proactive outcomes for the customer.
- Commissioning engineer at site, representing VEV operations to enable chargers, solar PV and BESS systems.
- Complete site surveys on behalf of VEV, ensuring accuracy of reports is communicated back efficiently.
- Oversee and guide the installation of electrical systems, ensuring adherence to safety standards and local regulations.
- Conduct electrical system assessments, and technical evaluations to identify and address potential challenges or risks.
- Define charger testing procedures, ensure new and current products are real-world tested for the environments that they will be used in.
- Support the proactive maintenance programme based upon fault monitoring and hardware reliability metrics, to ensure optimum charger uptime of our equipment.
- Provide technical support assistance to colleagues and customers, both in a reactive fault setting as well as part of product and project development.
- Assist with the procurement process for electrical components and equipment, ensuring quality, cost-effectiveness, and timely delivery.
- Recommend technical improvements and product direction on behalf of the operations team based upon real-world experience and fault performance data.
- Production of VEV hardware training manuals for customer handover and colleague support.
- Training and support of our care team for delivery of L1 to L3 support.
- Play a significant role in electrical and construction documentation.
Experience And Qualifications Required
- Safety focused, promoting the care of our customer and colleagues' welfare as a standard.
- City and Guilds 2330 Level 3 or equivalent.
- 18th Edition trained or suitable equivalent.
- NVQ Level 3 C&G 2921 (EV Charging), C&G 2391 & 2391 (T&I), C&G 2399 (Solar PV) desired.
- Experience in grid connection, electrical infrastructure design, and integration of renewable systems desired.
- Working in the EV, BESS and Solar industry is desirable.
- Strong analytical and problem-solving skills to troubleshoot electrical issues effectively.
- Excellent project management abilities to be able to handle multiple tasks and meet deadlines.
- Effective communication skills to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
- Knowledge of sustainable energy practices and emerging technologies.
Additional Information
VEV is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Learn more about our existing projects and vision for the future at https://www.vev.com.
Field Service Engineer in London employer: VEV
VEV is an exceptional employer committed to fostering a culture of innovation and sustainability in the heart of Greater London. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers while contributing to meaningful projects that drive the transition to sustainable transport. Join us to be part of a dynamic team that values collaboration, creativity, and making a positive impact on the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your hands-on experience with electric vehicle charging systems and how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a company you admire, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining VEV. Make sure to highlight your relevant experience and how you can contribute to our mission of sustainable transportation.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant qualifications, especially in electrical systems and EV charging, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sustainable transportation and how your background makes you a great candidate for VEV. Keep it engaging and personal!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you’ve successfully tackled technical challenges. We love seeing how you approach problems and find solutions, especially in the EV and renewable energy sectors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can easily keep track of your application status!
How to prepare for a job interview at VEV
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electric vehicle charging systems and renewable energy. Familiarise yourself with VEV's projects and solutions, so you can speak confidently about how your skills align with their mission.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully troubleshot electrical issues or managed projects. Highlight your analytical skills and how you've contributed to improving service delivery in previous roles.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Since you'll be working with both technical and non-technical stakeholders, being able to communicate effectively is key. Consider role-playing with a friend to refine your approach.
✨Demonstrate Your Safety Focus
Since safety is paramount in this role, be ready to discuss how you've prioritised safety in your previous work. Share specific examples of how you've ensured compliance with safety standards and regulations in your past projects.
