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- Tasks: Be the friendly face for clients and their pets, providing exceptional service and support.
- Company: Join Bracknell Peel Vets for Pets, a caring team dedicated to pet health and client satisfaction.
- Benefits: Enjoy 20% discounts, career development, pension, and holiday allowance.
- Why this job: Make a real difference in pets' lives while building strong relationships with clients in a fun environment.
- Qualifications: Computer literacy is essential; a passion for service and love for pets is a must!
- Other info: Full-time role with 1 in 4 Saturdays; perfect for those who thrive in a busy atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
If you enjoy providing great service and working in a team, we have just the opportunity for you at our Bracknell Peel Vets for Pets practice.
What your typical day will look like:
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Your focus is to provide an exceptional service to our clients and the best care possible to their pets – providing a link between clients and the clinical team.
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Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
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Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
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You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently.
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Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a Full-Time role working 40 hour per week with 1 in 4 Saturdays
The attributes required:
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You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
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You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
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You are calm, attentive, and always focus on the clients’ needs.
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You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
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You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
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Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
Veterinary Receptionist employer: Vets4Pets/Companion Care
Contact Detail:
Vets4Pets/Companion Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Show your passion for pets and customer service during the interview. Share personal stories that highlight your experience with animals and how you’ve provided exceptional service in previous roles.
✨Tip Number 2
Familiarize yourself with common veterinary terms and services. This will not only help you communicate effectively with the clinical team but also demonstrate your commitment to understanding the practice's operations.
✨Tip Number 3
Practice your computer skills, especially with booking systems. Being confident in managing appointments and payments will show that you are ready to handle the day-to-day tasks of the role.
✨Tip Number 4
Emphasize your ability to remain calm under pressure. Share examples of how you've handled difficult situations in the past, whether it was comforting a client or managing a busy reception area.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Veterinary Receptionist position. Understand the key responsibilities and attributes required, such as client service skills and computer literacy.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or veterinary settings. Share specific examples of how you've provided exceptional service and built strong relationships with clients.
Show Your Passion for Pets: Make sure to convey your love for animals in your application. Mention any personal experiences with pets or relevant volunteer work that showcases your enthusiasm for animal care.
Tailor Your Application: Customize your cover letter to reflect the values and culture of the practice. Use language that aligns with the job description and express your eagerness to contribute to a friendly and welcoming atmosphere.
How to prepare for a job interview at Vets4Pets/Companion Care
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories or experiences that highlight your connection with pets, as this will resonate well with the practice's values.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle difficult situations with clients, showing that you can remain calm and supportive.
✨Familiarize Yourself with the Practice
Research Bracknell Peel Vets for Pets before the interview. Understanding their services and any unique offerings will show your enthusiasm and readiness to contribute to the team.
✨Highlight Your Teamwork Abilities
Discuss your experience working in a team environment. Emphasize how you collaborate with colleagues to create a friendly atmosphere and ensure smooth operations, which is crucial for this role.
