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- Tasks: Be the friendly face of our clinic, assisting clients and managing appointments during emergencies.
- Company: Join Vets Now, the UK's top provider of emergency pet care with a compassionate team.
- Benefits: Enjoy 7 weeks leave, birthday off, health plans, discounts, and paid volunteering days.
- Why this job: Make a real difference in pets' lives while working in a supportive and rewarding environment.
- Qualifications: No specific qualifications required; just bring your passion for helping animals and people.
- Other info: Fixed term contract for weekends, perfect for students looking for flexible work.
Weekend Veterinary Receptionist
12 months Fixed Term Contract from August 2025
£12.60ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Macclesfield.
Role Overview
- First point of contact:
- Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration:
- Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support:
- Be a friendly and reassuring presence, offering support and information when clients need it most.
- Act as a liaison between clients and veterinary professionals.
Working pattern
Every other weekend: Saturday from 12:00 to 17:00 and Sunday from 09:00 to 17:00
Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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Veterinary Receptionist – Weekend – Fixed Term employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Weekend – Fixed Term
✨Tip Number 1
Familiarise yourself with the services offered by Vets Now. Understanding their emergency care protocols and client support strategies will help you engage confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or veterinary settings. Be prepared to discuss specific situations where you provided excellent client support, as this is crucial for a Veterinary Receptionist role.
✨Tip Number 3
Practice your communication skills, especially in high-pressure scenarios. As the first point of contact during emergencies, being calm and reassuring is key, so consider role-playing potential situations with a friend.
✨Tip Number 4
Network with current or former employees of Vets Now if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Veterinary Receptionist – Weekend – Fixed Term
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Veterinary Receptionist. Highlight key skills such as communication, administration, and client support that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or veterinary settings, and include specific examples of how you've handled similar responsibilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your ability to handle emergency situations. Mention why you want to work at Vets Now and how your values align with their commitment to compassionate care.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a reception role.
How to prepare for a job interview at Vets Now
✨Show Your Compassion
As a Veterinary Receptionist, you'll be the first point of contact for clients in distress. Make sure to convey your empathy and understanding during the interview. Share examples of how you've handled sensitive situations in the past.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would handle calls and in-person interactions with clients. Practice articulating your thoughts clearly and confidently.
✨Highlight Your Administrative Experience
Since the role involves managing administrative duties, be ready to talk about your previous experience in similar roles. Mention any specific software or systems you are familiar with that could help streamline operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential emergency situations you might face and how you would respond. This will show your ability to remain calm under pressure.
