At a Glance
- Tasks: Be the first point of contact for emergency pet care, handling calls and managing transactions.
- Company: Join Vets Now, the UK's top provider of emergency pet care with over 60 clinics.
- Benefits: Enjoy £12.60ph, 7 weeks annual leave, birthday off, and discounts at hundreds of retailers.
- Why this job: Make a real difference in pets' lives while working in a supportive and compassionate environment.
- Qualifications: No specific qualifications required; just a passion for helping animals and great communication skills.
- Other info: Flexible weekend shifts with opportunities for paid volunteering and professional development.
Weekend Veterinary Receptionist
£12.60ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Sheffield.
Role Overview
- Be the face of Emergency and Critical Care services:
- Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates:
- Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties:
- Perform administrative tasks accurately.
Working pattern
Role 1
Week 1: Saturday from 12:00 to 18.00 and Sunday from 09:00 to 18:00
Week 2: Sunday from 09:00 to 18:00
Week 3: Saturday from 12:00 to 18:00 and Sunday from 09:00 to 18:00
Week 4: Off
Week 5: Sunday from 09:00 to 18:00
Plus, a fair share of bank holidays.
Role 2
Week 1: Saturday and Sunday from 18:00 to 00:00
Week 2: Off
Week 3: Saturday and Sunday from 18:00 to 00:00
Week 4: Off
Week 5: Saturday from 18:00 to 00:00
Plus, a fair share of bank holidays.
Why Vets Now?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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Veterinary Receptionist – Weekend employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Weekend
✨Tip Number 1
Familiarise yourself with the specific duties of a Veterinary Receptionist, especially in an emergency setting. Understanding the fast-paced environment and the importance of clear communication can help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations or emergencies in previous roles. This will demonstrate your ability to remain calm and effective under pressure.
✨Tip Number 3
Research Vets Now and their approach to emergency pet care. Being knowledgeable about their services and values will allow you to align your answers with what they are looking for in a candidate.
✨Tip Number 4
Network with current or former employees of Vets Now if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Veterinary Receptionist – Weekend
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Veterinary Receptionist. Highlight your relevant experience in customer service and administration, as these are key aspects of the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise any previous roles in veterinary or healthcare settings, as well as your ability to handle emergencies and manage client interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your understanding of the importance of emergency services. Mention specific examples of how you have successfully managed stressful situations in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a reception role.
How to prepare for a job interview at Vets Now
✨Show Your Compassion
As a Veterinary Receptionist, you'll be the first point of contact for pet owners in distress. Make sure to convey your empathy and understanding during the interview. Share any relevant experiences where you've had to handle sensitive situations with care.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would relay important information between clients and the veterinary team. Practice articulating your thoughts clearly and confidently.
✨Highlight Your Administrative Experience
This position involves various administrative tasks. Bring up any previous experience you have in handling financial transactions or managing schedules. Mention specific tools or software you are familiar with that could be beneficial in this role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios, such as dealing with an upset client or managing multiple calls at once. Think through potential situations and formulate your responses to demonstrate your problem-solving skills.