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- Tasks: Be the friendly face and voice for pet owners in need, handling calls and managing transactions.
- Company: Join Vets Now, a leading veterinary service dedicated to providing exceptional care.
- Benefits: Enjoy perks like paid volunteer time, annual leave, and a cash health plan.
- Why this job: Make a difference in pets' lives while working in a supportive and rewarding environment.
- Qualifications: No specific experience required, just a passion for animals and great communication skills.
- Other info: Work weekends with flexible hours and enjoy discounts on pet care!
The predicted salary is between 13000 - 18000 £ per year.
Weekend Veterinary Receptionist
£12.00ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Edinburgh.
Role Overview
- First point of contact:
- Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration:
- Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support:
- Be a friendly and reassuring presence, offering support and information when clients need it most.
- Act as a liaison between clients and veterinary professionals.
Working pattern
Every other weekend working Saturday from 12:00 to 20:00 and Sunday from 08:00 to 17:00.
Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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Veterinary Receptionist - Weekend employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Weekend
✨Tip Number 1
Familiarize yourself with common veterinary terminology and procedures. This will help you communicate effectively with both clients and the veterinary team, showing that you understand the environment you'll be working in.
✨Tip Number 2
Practice your customer service skills, especially in high-pressure situations. Being calm and collected during emergencies is crucial, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research Vets Now and their values. Understanding their mission and what they stand for will allow you to align your responses during the interview, demonstrating that you're a good fit for their team.
✨Tip Number 4
Highlight any previous experience in administrative roles or customer-facing positions. Be ready to discuss specific examples of how you've handled difficult situations or managed multiple tasks at once.
We think you need these skills to ace Veterinary Receptionist - Weekend
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Veterinary Receptionist position. Understand the key responsibilities such as handling calls, greeting clients, and managing financial transactions.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administrative roles, especially in a veterinary or healthcare setting. Mention specific tasks that align with the job requirements.
Show Your Passion for Animals: Express your love for animals and commitment to providing excellent care in your application. This can set you apart from other candidates and show that you are a good fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Vets Now
✨Show Your Communication Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Make sure to demonstrate your excellent communication skills during the interview. Practice clear and friendly responses, as well as active listening, to show that you can handle calls and greet clients effectively.
✨Familiarize Yourself with Veterinary Terminology
Understanding basic veterinary terms will help you communicate better with the team and clients. Before the interview, brush up on common terms related to animal care and emergencies. This knowledge will show your commitment to the role and your ability to relay information accurately.
✨Highlight Your Administrative Experience
Since the role involves handling administrative tasks, be prepared to discuss your previous experience in this area. Share specific examples of how you've managed financial transactions or performed administrative duties accurately in past jobs.
✨Express Your Passion for Animal Welfare
Employers want to see that you genuinely care about animals and their well-being. During the interview, share any relevant experiences or volunteer work you've done related to animal care. This will help convey your passion and dedication to the role.
