Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for pet emergencies, handling calls and managing transactions.
- Company: Join Vets Now, the UK's top provider of emergency pet care with over 60 clinics.
- Benefits: Enjoy 7 weeks annual leave, a cash health plan, and discounts at hundreds of retailers.
- Why this job: Make a real difference in pets' lives while working in a supportive and compassionate environment.
- Qualifications: No specific qualifications required; just a passion for helping animals and great communication skills.
- Other info: Flexible part-time hours with opportunities for paid volunteering and professional development.
Part Time Veterinary Receptionist £12.00ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Newport.
Role Responsibilities
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
Working pattern
Role 1
- Week 1: Monday from 08:00 to 18:00 and Saturday from 08:00 to 16:00
- Week 2: Monday from 08:00 to 12:00 and Friday from 08:00 to 18:00
- Week 3: Monday from 08:00 to 12:00, Thursday from 16:00 to 00:00 and Sunday from 08:00 to 16:00
- Plus, a fair share of bank holidays.
Role 2
- Week 1: Tuesday and Wednesday from 08:00 to 18:00
- Week 2: Tuesday from 08:00 to 12:00, Saturday and Sunday from 08:00 to 16:00
- Week 3: Thursday from 08:00 to 12:00 and Friday from 16:00 to 00:00
- Plus, a fair share of bank holidays.
What we offer?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Veterinary Receptionist – Part Time employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Part Time
✨Tip Number 1
Familiarise yourself with the specific duties of a veterinary receptionist. Understanding the role's responsibilities, such as handling emergency calls and managing financial transactions, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills. Since you'll be the first point of contact for clients in distress, emphasising your ability to remain calm and compassionate under pressure can set you apart from other candidates.
✨Tip Number 3
Network within the veterinary community. Attend local events or join online forums related to veterinary care. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Research Vets Now and their values. Understanding their commitment to compassionate care will allow you to align your responses during interviews, showing that you're a good fit for their team.
We think you need these skills to ace Veterinary Receptionist – Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Veterinary Receptionist. Highlight your relevant experience in customer service and any previous roles in veterinary or healthcare settings.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your communication skills, ability to handle emergencies, and any administrative experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your understanding of the importance of the receptionist role in an emergency setting. Mention specific examples of how you've handled similar situations in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a veterinary environment.
How to prepare for a job interview at Vets Now
✨Show Your Compassion
As a Veterinary Receptionist, you'll be the first point of contact for pet owners during stressful times. Make sure to convey your empathy and understanding during the interview. Share any relevant experiences where you've helped others in difficult situations.
✨Know the Company
Familiarise yourself with Vets Now and their mission in emergency pet care. Understanding their values and services will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you handle calls, manage client interactions, and relay information accurately. Use examples from past experiences to illustrate your skills.
✨Prepare for Administrative Questions
Since the role involves various administrative tasks, be ready to discuss your organisational skills and attention to detail. You might be asked about your experience with financial transactions or managing schedules, so have specific examples at hand.
