Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our emergency pet care, assisting clients and managing appointments.
- Company: Join Vets Now, the UK's top provider of emergency pet care with a compassionate team.
- Benefits: Enjoy competitive pay, generous leave, health plans, and discounts on pet care.
- Why this job: Make a real difference in pets' lives while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for helping animals and great communication skills.
- Other info: Flexible part-time hours with opportunities for professional development and a welcoming workplace.
Overview
Vets Now is renowned as the UK\’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60+ dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team at Vets Now Bradford.
Role
Part Time Veterinary Receptionist – £12.60ph plus benefits
Responsibilities
- First point of contact: serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits; greeting clients, answering calls, booking appointments, and handling financial transactions.
- Administration: manage administrative duties in clinic accurately, ensuring smooth operation; provide updates to veterinary staff about patients enroute or clients requiring assistance.
- Client support: be a friendly and reassuring presence, offering support and information; act as a liaison between clients and veterinary professionals.
Working pattern
Working around 11 hours per week over a mixture of shifts:
- Monday to Friday: 18:00–23:00
- Saturday: 12:00–18:00 or 18:00–23:00
- Sunday: 09:00–18:00 or 18:00–23:00
- Plus a fair share of bank holidays
Benefits
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You rewards with discounts and cashback
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay
- UK Standard Pension contributions 5% Employee / 3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
#J-18808-Ljbffr
Veterinary Receptionist - Part Time employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Part Time
✨Tip Number 1
Get to know the company! Research Vets Now and understand their mission in emergency pet care. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll be the first point of contact for clients. Role-play with friends or family to get comfortable with handling calls and in-person interactions, especially in high-pressure situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture at Vets Now and might even give you a heads-up on job openings before they're posted!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and serious about joining the Vets Now team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Veterinary Receptionist - Part Time
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for animal care and your friendly nature.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Veterinary Receptionist. Mention any relevant experience in customer service or working with animals – it’ll make you stand out!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at Vets Now.
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Scenarios
As a Veterinary Receptionist, you'll be the first point of contact during emergencies. Prepare for situational questions by practising how you would handle various scenarios, like dealing with distressed pet owners or managing multiple calls at once. This will help you feel more confident during the interview.
✨Showcase Your People Skills
In this role, client support is key. Be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to remain calm under pressure and your experience in communicating effectively with both clients and colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff's professional development. This shows that you're engaged and serious about the position.