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- Tasks: Be the friendly face of emergency pet care, handling calls and greeting clients.
- Company: Join Vets Now, the UK's top provider of emergency pet care with a passion for animal welfare.
- Benefits: Enjoy 7 weeks annual leave, birthday off, health plans, discounts, and paid volunteering days.
- Why this job: Make a real difference in pets' lives while working in a supportive and inclusive environment.
- Qualifications: No specific qualifications required; just a love for animals and great communication skills.
- Other info: Flexible part-time hours with opportunities for professional development and a welcoming team.
Part Time Veterinary Receptionist
£12.60ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Great Western Exotics is the leading avian and exotic animal specific veterinary services in the UK. Part of Vets Now, we offer 24/7 avian and exotic animal referral service for veterinary professionals, as well as routine first-opinion consultations for pet owners seven days a week.
Role Responsibilities
- Be the face of Emergency and Critical Care services:
- Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates:
- Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties:
- Perform administrative tasks accurately.
Working pattern
Wednesday from 08:00 to 18:30
Thursday from 13:30 to 18:30
Friday from 08:00 to 18:30
Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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Veterinary Receptionist – Part Time employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Part Time
✨Tip Number 1
Familiarise yourself with the specific services offered by Vets Now and Great Western Exotics. Understanding their unique approach to emergency and exotic animal care will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or veterinary settings. Being able to demonstrate your ability to handle stressful situations and provide compassionate care will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Vets Now. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle emergencies or difficult clients, as this role requires quick thinking and excellent communication skills.
We think you need these skills to ace Veterinary Receptionist – Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Veterinary Receptionist. Tailor your application to highlight relevant experience in customer service, administration, and handling emergencies.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant skills and experiences. Emphasise any previous roles in veterinary settings or customer-facing positions, and include specific examples of how you've handled stressful situations.
Write a Strong Cover Letter: Your cover letter should express your passion for animal care and your understanding of the role. Mention why you want to work for Vets Now and how your values align with their commitment to compassionate care.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a reception role.
How to prepare for a job interview at Vets Now
✨Show Your Passion for Animal Care
As a Veterinary Receptionist, it's crucial to demonstrate your love for animals. Share any relevant experiences you have with pets or in animal care, as this will show the interviewers that you genuinely care about the well-being of their patients.
✨Prepare for Common Scenarios
Think about potential emergency situations you might encounter in the role. Be ready to discuss how you would handle high-pressure scenarios, such as dealing with distressed pet owners or managing multiple calls at once.
✨Familiarise Yourself with the Company
Research Vets Now and Great Western Exotics before your interview. Understanding their services, values, and commitment to animal care will help you align your answers with their mission and show that you're genuinely interested in the position.
✨Highlight Your Administrative Skills
Since the role involves handling administrative tasks, be prepared to discuss your organisational skills and experience with financial transactions. Mention any relevant software or systems you've used in previous roles to demonstrate your capability.
