Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of emergency pet care, handling calls and assisting clients.
- Company: Join Vets Now, the UK's top provider of emergency veterinary services.
- Benefits: Enjoy 7 weeks leave, birthday off, health plans, and discounts with retailers.
- Why this job: Make a real difference in pets' lives while working in a supportive team environment.
- Qualifications: No specific qualifications required; just a passion for helping animals and people.
- Other info: Flexible hours and a commitment to diversity and inclusion in the workplace.
Part Time Veterinary Receptionist
£12.60ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Wrexham.
Key Responsibilities
- Be the face of Emergency and Critical Care services:
- Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates:
- Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties:
- Perform administrative tasks accurately.
Rota pattern
Week 1: Monday from 18:30 to 21:00, Tuesday from 18:30 to 22:30, Saturday from 12:00 to 19:00 and Sunday 13:00 to 20:00
Week 2: Wednesday, Thursday and Friday from 18:30 to 22:30
Plus, a fair share of bank holidays.
Why Vets Now?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
#J-18808-Ljbffr
Veterinary Receptionist – Part Time employer: Vets-Now
Contact Detail:
Vets-Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Part Time
✨Tip Number 1
Familiarise yourself with the specific duties of a veterinary receptionist. Understanding the role's responsibilities, such as handling emergency calls and managing financial transactions, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills. Since you'll be the first point of contact for clients in distress, emphasising your ability to remain calm and compassionate under pressure can set you apart from other candidates.
✨Tip Number 3
Research Vets Now and their approach to emergency pet care. Being able to discuss their values and how they align with your own during the interview will demonstrate your genuine interest in the company and its mission.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios, such as dealing with upset pet owners or managing multiple tasks at once, to show your problem-solving abilities.
We think you need these skills to ace Veterinary Receptionist – Part Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Veterinary Receptionist position at Vets Now. Understand the key responsibilities and required skills to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or veterinary settings in your CV. Emphasise any administrative skills and your ability to handle emergencies, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for animal care and your understanding of the importance of emergency services. Mention specific experiences that demonstrate your suitability for the role and how you align with Vets Now's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Vets-Now
✨Show Your Compassion
As a Veterinary Receptionist, you'll be the first point of contact for pet owners in distress. Make sure to convey your empathy and understanding during the interview. Share any relevant experiences where you've helped someone in a tough situation, as this will demonstrate your ability to handle emergencies with care.
✨Know the Company
Familiarise yourself with Vets Now and their mission to provide emergency pet care. Understanding their values and services will help you answer questions more effectively and show your genuine interest in the role. Mention specific aspects of their work that resonate with you during the interview.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you manage calls, relay information, and interact with clients. Use examples from past experiences to illustrate your ability to communicate clearly and compassionately, especially in high-pressure situations.
✨Prepare for Administrative Questions
Since the role involves handling administrative tasks, be ready to discuss your organisational skills and attention to detail. You might be asked about your experience with financial transactions or managing schedules, so think of specific instances where you've excelled in these areas.