At a Glance
- Tasks: Be the friendly face of our clinic, handling calls and supporting clients in emergencies.
- Company: Join a caring veterinary team dedicated to animal welfare and client support.
- Benefits: Enjoy 7 weeks annual leave, paid birthday off, and a cash health plan.
- Other info: Flexible working hours with family-friendly policies and opportunities for professional development.
- Why this job: Make a difference by helping pets and their owners during critical moments.
- Qualifications: Strong communication skills and a passion for providing excellent client care.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working Hours
- Rota pattern: Every Sunday 9am-7pm Plus a share of bank holidays.
Benefits
- 7 weeks pro rata annual leave.
- Your birthday as a paid day off.
- Cash Health Plan provided by Simply Health.
- Vets Now For You - reward gateway giving discounts and cashback with 100's of retailers.
- £780 CPD allowance pro-rata.
- 10 hours paid CPD hours annually pro-rata.
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes.
- UK Standard Pension contributions - 5% Employee/3% Employer.
- Up to 50% discounted staff pet care.
- Paid volunteering days.
- Death in service of two times annual salary.
Receptionists employer: Vets Now
Vets Now in Barton-le-Clay is an exceptional employer, offering a supportive work culture that prioritises both professional development and personal well-being. As an ECC Lead Veterinary Surgeon, you will have the opportunity to mentor a dedicated team while enjoying a competitive salary and a flexible working arrangement that promotes a healthy work-life balance. With a commitment to outstanding patient care and continuous improvement, Vets Now provides a rewarding environment for those passionate about veterinary medicine.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionists
✨Tip Number 1
Make sure to research the clinic before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and clear is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Don’t forget to showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or handled stressful situations in the past – it’ll show you can keep things running smoothly!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionists
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that relate to being a receptionist, like handling calls or managing financial transactions, so we can see how you’d fit right in!
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see your qualifications and why you’re excited about joining StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vets Now
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a receptionist in a veterinary clinic. Familiarise yourself with handling calls, greeting clients, and managing financial transactions. This will help you demonstrate your knowledge and show that you're ready to step into the role.
✨Practice Your Communication Skills
As the first point of contact, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, focusing on how to convey information effectively and reassuringly, especially in emergency situations.
✨Showcase Your Client Support Skills
Think of examples from your past experiences where you've provided excellent client support. Be ready to share how you’ve handled difficult situations or provided comfort to clients. This will highlight your ability to be a friendly and reassuring presence, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the clinic's operations, team dynamics, or how they handle emergencies. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
