Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of emergency pet care, handling calls and supporting clients.
- Company: Join Vets Now, the UK's top provider of emergency veterinary services.
- Benefits: Enjoy flexible weekend hours, paid leave, discounts, and a cash health plan.
- Why this job: Make a real difference in pets' lives while working in a supportive team environment.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Vets Now is renowned as the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Dundee.
Key Responsibilities
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Rota pattern
- Every other weekend: Saturday from 12:00 to 18:00 and Sunday from 09:00 to 21:00
- Plus a fair share of bank holidays
What we offer
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100's of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Weekends employer: Vets-Now
Contact Detail:
Vets-Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Weekends
✨Tip Number 1
Familiarise yourself with Vets Now's mission and values. Understanding their commitment to emergency pet care will help you convey your passion for animal welfare during any conversations or interviews.
✨Tip Number 2
Practice your communication skills, especially in high-pressure situations. As a receptionist, you'll need to remain calm and reassuring while handling emergencies, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research common veterinary terms and procedures. Being knowledgeable about the basics of veterinary care can help you communicate effectively with both clients and the veterinary team.
✨Tip Number 4
Network with current or former employees of Vets Now if possible. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the hiring process.
We think you need these skills to ace Receptionist – Weekends
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Veterinary Receptionist. Highlight your relevant experience in customer service and administration, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to handle emergency situations, manage financial transactions, and provide excellent client support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your understanding of the veterinary field. Mention specific examples of how you've successfully managed similar responsibilities in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a reception role.
How to prepare for a job interview at Vets-Now
✨Know the Company
Familiarise yourself with Vets Now and their mission in emergency pet care. Understanding their values and services will help you align your answers with what they stand for.
✨Demonstrate Empathy
As a receptionist, you'll be the first point of contact during stressful situations. Show that you can handle emergencies with compassion and reassurance, which is crucial in this role.
✨Highlight Your Communication Skills
Effective communication is key in this position. Be prepared to discuss how you've successfully managed client interactions in the past, especially in high-pressure environments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've had to manage difficult situations or provide support to clients, as these will likely come up during the interview.