At a Glance
- Tasks: Be the friendly face of emergency pet care, handling calls and supporting clients.
- Company: Join Vets Now, the UK's leading provider of emergency pet care.
- Benefits: Enjoy competitive pay, generous leave, and a cash health plan.
- Other info: Work Sundays with opportunities for professional development and discounts on pet care.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 28000 - 30000 £ per year.
Veterinary Receptionist – Sunday £13.45ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now King’s Lynn.
Key Responsibilities
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most.
Rota pattern
Every Sunday 9am- 7pm Plus a share of bank holidays
What we offer
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Sunday’s employer: Vets Now
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. As a Veterinary Receptionist at our King’s Lynn clinic, you will enjoy competitive pay, generous benefits including a cash health plan, and opportunities for professional development through CPD allowances. Our commitment to employee well-being is reflected in our family-friendly policies and the chance to make a meaningful impact in emergency pet care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Sunday’s
✨Tip Number 1
Make sure you know the company inside out! Research Vets Now, their values, and what they stand for. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in emergencies. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be representing the company. Choose professional attire that reflects the compassionate and caring nature of Vets Now.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist – Sunday’s
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role like this where client interaction is key.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Vets Now. Highlight any relevant experience you have in customer service or administration, and don’t forget to mention your passion for animal care!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to handling emergencies!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
As a receptionist, clear communication is key. Practice answering common interview questions out loud, focusing on how you convey information. You might even want to role-play with a friend to simulate the interview environment and get comfortable with handling unexpected questions.
✨Showcase Your Empathy
In an emergency pet care setting, empathy is crucial. Be prepared to share examples from your past experiences where you provided support or comfort to clients in stressful situations. This will demonstrate that you can be the friendly and reassuring presence that Vets Now values.
✨Prepare for Administrative Questions
Since the role involves handling administrative tasks, brush up on your organisational skills. Be ready to discuss how you manage multiple tasks efficiently, and consider bringing examples of how you've successfully handled similar responsibilities in previous roles.
