At a Glance
- Tasks: Be the friendly face of emergency pet care, handling calls and greeting clients.
- Company: Join Vets Now, the UK's leading provider of emergency pet care.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts.
- Other info: Flexible Sunday hours with opportunities for professional development.
- Why this job: Make a real difference in pets' lives while working in a supportive team.
- Qualifications: Strong communication skills and a passion for animal care.
The predicted salary is between 29000 - 30000 £ per year.
£14.05ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Tunbridge Wells.
Role Overview
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
Working pattern
Every Sunday 09:00-21:00 Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Sunday employer: Vets Now
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. With generous benefits such as 7 weeks of annual leave pro rata, a cash health plan, and a commitment to employee development through CPD allowances, Vets Now Tunbridge Wells fosters a culture of growth and inclusivity. Join us in making a difference in emergency pet care while enjoying a rewarding career with family-friendly policies and a strong emphasis on employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Sunday
✨Tip Number 1
Make sure you research Vets Now and their values. Knowing what they stand for will help you connect with the team during your interview. Plus, it shows you're genuinely interested in being part of their mission!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in emergencies. Role-play with a friend to get comfortable handling calls and greeting clients with confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This not only shows your enthusiasm but also helps you figure out if Vets Now is the right fit for you. Think about what you want to know about the team and the work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Receptionist – Sunday
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role like this where you'll be the first point of contact for our clients.
Tailor Your Application:Make sure to tailor your application specifically for the Veterinary Receptionist role. Highlight any relevant experience you have in customer service or administration, and don’t forget to mention your passion for animal care. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Vets Now and what we stand for.
How to prepare for a job interview at Vets Now
✨Know Your Role
Familiarise yourself with the responsibilities of a Veterinary Receptionist. Understand the importance of being the first point of contact during emergencies and how to handle calls and greet clients effectively.
✨Show Compassion
Since you'll be dealing with pets and their worried owners, demonstrate your empathy and understanding during the interview. Share examples of how you've handled stressful situations with care and compassion in the past.
✨Brush Up on Admin Skills
Be prepared to discuss your administrative skills. Highlight any experience you have with managing financial transactions or performing administrative tasks accurately, as these are crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the reception team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
