Receptionist – Sunday
Receptionist – Sunday

Receptionist – Sunday

Hounslow Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of emergency pet care, handling calls and greeting clients.
  • Company: Join Vets Now, the UK's top provider of emergency veterinary services.
  • Benefits: Enjoy competitive pay, generous leave, and a cash health plan.
  • Why this job: Make a difference in pets' lives while gaining valuable experience.
  • Qualifications: No specific qualifications required, just a passion for helping animals.
  • Other info: Flexible working hours with opportunities for professional development.

Sunday Veterinary Receptionist

£12.60ph plus benefits

About Us

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Great Western Exotics is the leading avian and exotic animal specific veterinary services in the UK. Part of Vets Now, we offer 24/7 avian and exotic animal referral service for veterinary professionals, as well as routine first-opinion consultations for pet owners seven days a week.

Role Responsibilities

  • Be the face of Emergency and Critical Care services:
    • Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
  • Provide updates:
    • Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
  • Handle administration duties:
    • Perform administrative tasks accurately.

Working pattern

Every Sunday from 08:00 to 17:00

Plus, a fair share of bank holidays.

Why Join Us?

  • 7 weeks pro rata annual leave
  • Your birthday as a paid day off
  • Cash Health Plan provided by Simply Health
  • Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
  • £780 CPD allowance pro-rata
  • 10 hours paid CPD hours annually pro-rata
  • Family-friendly policies including sick, maternity, paternity and adoption pay schemes
  • UK Standard Pension contributions – 5% Employee/3% Employer
  • Up to 50% discounted staff pet care
  • Paid volunteering days
  • Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.

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Receptionist – Sunday employer: Vets Now

Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. With generous benefits such as 7 weeks of annual leave, a cash health plan, and a commitment to employee development through CPD allowances, we prioritise the well-being and growth of our staff. Located in a dynamic setting, our team enjoys a family-friendly culture that values diversity and inclusivity, making it a rewarding place to work for anyone looking to make a difference in emergency veterinary care.
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Contact Detail:

Vets Now Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist – Sunday

Tip Number 1

Make sure you know the ins and outs of Vets Now and Great Western Exotics. Familiarise yourself with their services and values so you can show genuine enthusiasm during your interview. We want to see that you’re not just looking for any job, but that you’re excited about being part of a team that cares for pets in emergencies.

Tip Number 2

Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in stressful situations. We recommend role-playing common scenarios with a friend or family member to build your confidence and ensure you can handle calls and greet clients with ease.

Tip Number 3

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. They might even give you a heads-up on what the interviewers are really looking for!

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. We can’t wait to see your application!

We think you need these skills to ace Receptionist – Sunday

Customer Service Skills
Communication Skills
Administrative Skills
Financial Transaction Management
Attention to Detail
Problem-Solving Skills
Multitasking
Compassionate Care
Time Management
Team Collaboration

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role like this where you'll be the first point of contact for our clients.

Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Vets Now. Highlight any relevant experience you have in customer service or administration, and don’t forget to mention your passion for animal care. We love seeing candidates who align with our mission!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company there, which can help you craft an even better application.

How to prepare for a job interview at Vets Now

Know the Company Inside Out

Before your interview, take some time to research Vets Now and Great Western Exotics. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Practice Your Communication Skills

As a receptionist, you'll be the first point of contact for clients, especially during emergencies. Practise clear and calm communication. Role-play with a friend or family member to simulate potential scenarios you might face during the interview.

Prepare for Common Questions

Think about the types of questions you might be asked, such as how you would handle a distressed pet owner or manage multiple calls at once. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay composed under pressure.

Showcase Your Administrative Skills

Since the role involves handling administrative tasks, be ready to discuss your experience with office software and managing financial transactions. Bring examples of how you've successfully handled similar duties in previous roles to highlight your organisational skills.

Receptionist – Sunday
Vets Now

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