At a Glance
- Tasks: Be the friendly face of our clinic, helping clients and their pets during emergencies.
- Company: Join Vets Now, the UK's top provider of emergency pet care.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts at hundreds of retailers.
- Other info: Flexible part-time hours with opportunities for professional development and a family-friendly workplace.
- Why this job: Make a real difference in pets' lives while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications needed, just a passion for helping animals and people.
The predicted salary is between 27800 - 27800 £ per year.
Part Time Veterinary Receptionist £13.45ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Edinburgh.
Role Responsibilities
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Thursday and Friday from 17:30 to 01:00
Week 2: Monday, Tuesday, Wednesday from 17:30 to 01:00, Saturday and Sunday from 17:00 to 01:00
Week 3: Thursday and Friday from 17:30 to 01:00
Week 4: Monday, Tuesday, Wednesday from 17:30 to 01:00, Saturday and Sunday from 17:00 to 01:00
Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Part Time employer: Vets Now
Vets Now in Barton-le-Clay is an exceptional employer, offering a supportive work culture that prioritises both professional development and personal well-being. As an ECC Lead Veterinary Surgeon, you will have the opportunity to mentor a dedicated team while enjoying a competitive salary and a flexible working arrangement that promotes a healthy work-life balance. With a commitment to outstanding patient care and continuous improvement, Vets Now provides a rewarding environment for those passionate about veterinary medicine.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Part Time
✨Tip Number 1
Make sure you research Vets Now and understand their mission. When you know what they stand for, you can tailor your approach during interviews to show how you align with their values.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients. Role-play with friends or family to get comfortable handling calls and in-person interactions.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what Vets Now looks for in candidates and might even give you a heads-up about the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Vets Now.
We think you need these skills to ace Receptionist – Part Time
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for pets and customer service.
Tailor Your Application:Make sure to customise your application for the Receptionist role. Highlight any relevant experience you have in customer service or administration, especially in a veterinary or healthcare setting.
Showcase Your Skills:Don’t forget to mention your communication skills and ability to handle stressful situations. As the first point of contact, we need someone who can stay calm and supportive during emergencies.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Scenarios
As a receptionist, you'll be the first point of contact for clients during stressful times. Prepare for situational questions that may arise, such as how you would handle an upset client or manage multiple calls at once. Practising these scenarios can boost your confidence.
✨Showcase Your People Skills
In this role, being friendly and reassuring is key. During the interview, highlight your experience in customer service or any relevant roles where you've had to communicate effectively with clients. Share specific examples that demonstrate your ability to connect with people.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff's professional development. This shows you're engaged and serious about the position.
