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- Tasks: Be the friendly face of emergency pet care, handling calls and supporting clients.
- Company: Join Vets Now, the UK's leading provider of emergency pet care.
- Benefits: Enjoy competitive pay, generous leave, and discounts on pet care.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for helping animals.
- Other info: Flexible evening and weekend shifts with opportunities for career growth.
Veterinary Receptionist Evenings and Weekends
£12.60 per hour plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60+ dedicated out‑of‑hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Swansea.
Key Responsibilities
- Be the face of Emergency and Critical Care services: act as the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: relay information to the veterinary team about patients en route to the clinic or clients in need of assistance.
- Handle administration duties: perform administrative tasks accurately and ensure smooth clinic operation.
- Client support: be a friendly and reassuring presence, offering support and information when clients need it most; act as a liaison between clients and veterinary professionals.
Rota Pattern
- Week 1 – Tuesday, Wednesday and Sunday, 18:00 to 00:00
- Week 2 – Tuesday, 18:00 to 00:00
- Week 3 – Thursday and Saturday 18:00 to 00:00
- Week 4 – Tuesday 18:00 to 00:00
- Plus a share of bank holidays
What We Offer
- 7 weeks pro rata annual leave
- Birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You reward gateway giving discounts and cashback with 100s of retailers
- £780 CPD allowance pro‑rata
- 10 hours paid CPD hours annually pro‑rata
- Family‑friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions 5% Employee / 3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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Receptionist - Evenings and Weekends employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Evenings and Weekends
✨Tip Number 1
Make sure you know the ins and outs of Vets Now. Familiarise yourself with their services and values so you can show genuine enthusiasm during your interview. It’s all about connecting with their mission to provide top-notch emergency pet care!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in distress. Role-play scenarios with friends or family to get comfortable handling calls and providing reassurance.
✨Tip Number 3
Don’t underestimate the power of a friendly smile! When you walk into that interview, let your personality shine through. Being approachable and warm can make a huge difference in how you’re perceived by the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vets Now family. Let’s get you that dream job!
We think you need these skills to ace Receptionist - Evenings and Weekends
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with pets and helping clients during emergencies.
Tailor Your Application: Make sure to tailor your application to the role of a Veterinary Receptionist. Highlight any relevant experience you have in customer service or administration, especially in high-pressure situations. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be the first point of contact for clients in need.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Receptionist Scenarios
As a Veterinary Receptionist, you'll be the first point of contact during emergencies. Prepare for role-play scenarios where you might have to handle distressed clients or relay urgent information to the veterinary team. Practising these situations can boost your confidence and help you respond calmly under pressure.
✨Showcase Your People Skills
In this role, being friendly and reassuring is key. Think of examples from your past experiences where you've successfully supported clients or handled difficult situations. Highlighting these skills during your interview will demonstrate that you're the right fit for the compassionate environment at Vets Now.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows that you're engaged and serious about the position. Plus, it gives you valuable insights into whether this job is the right match for you.
