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- Tasks: Be the friendly face of our emergency pet hospital, greeting clients and handling calls.
- Company: Join Vets Now, the UK's leading provider of emergency pet care.
- Benefits: Enjoy £12.60ph, 7 weeks annual leave, and a cash health plan.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for helping animals.
- Other info: Flexible weekend shifts with opportunities for career growth.
Veterinary Receptionist – Evening and Weekend
Salary – £12.60ph plus benefits
Join our 24/7 emergency and specialty referral hospital in Glasgow
Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices – from dedicated out-of-hours clinics and three 24/7 pet emergency hospitals. You will be joining a dedicated team of Vets, Nurses, Animal Care Assistants, Receptionists in our 24/7 emergency and specialty referral Glasgow Hospital. The Vets Now Pet Emergency Hospital in Glasgow provides both a first-class referral service and an out-of-hours emergency service for veterinary practices in and around the Glasgow area.
Be part of state-of-the-art hospital providing the highest standard of pet and client care
Our receptionists are often the first point of contact when a client calls or arrives at the hospital. Our reception teams greet clients, take calls, and handle financial transactions. You will also be responsible for handling challenging administration duties that comes with insurance queries and referring practices. Our receptionists are a friendly face and listening ear when our clients need it most, and valued support for clinical teams.
Working pattern
Every weekend Friday, Saturday and Sunday, 2 x 8-hour shifts (2 days out of 3) on a rota basis, shift times will vary between 7am and 6pm.
What we offer in return for your hard work and dedication
Recognising hard work is really important to us. Our employees are our greatest asset which is why we offer a first-class benefits and rewards package that includes:
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance increasing annually pro‑ra
- 10 hours paid CPD hours annually pro‑ra
- Family‑friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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Receptionist – Evening and Weekends (Part Time) employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Evening and Weekends (Part Time)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vets Now. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how your past experiences relate to the role of a receptionist and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist – Evening and Weekends (Part Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for clients, so show us how approachable you can be!
Tailor Your Application: Make sure to tailor your application specifically for the role at Vets Now. Highlight any relevant experience you have in customer service or veterinary settings. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate. We can’t wait to see your application come through!
How to prepare for a job interview at Vets Now
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Veterinary Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like handling insurance queries and managing financial transactions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for clients, so it's crucial to highlight your communication skills. Prepare examples of how you've successfully dealt with challenging situations or provided excellent customer service in the past. This will show that you're not just friendly but also capable of handling pressure.
✨Research Vets Now
Take some time to learn about Vets Now and their commitment to emergency pet care. Understanding their values and services will allow you to tailor your answers during the interview and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they support their staff. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
