At a Glance
- Tasks: Be the friendly face of our veterinary clinic, helping clients in emergency situations.
- Company: Join Vets Now, the UK's top provider of emergency pet care.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts with retailers.
- Other info: Flexible part-time hours with opportunities for professional development.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 27800 - 27800 £ per year.
Part Time Veterinary Receptionist £13.45ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Northampton.
Key Responsibilities
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Monday, Tuesday and Thursday from 19:00 to 00:00
Week 2: Tuesday and Wednesday from 19:00 to 00:00 and Sunday from 09:00 to 19:00
Week 3: Thursday and Friday from 19:00 to 00:00
Week 4: Thursday and Friday from 19:00 to 00:00
Plus, a fair share of bank holidays.
Why Vets Now?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Part Time in Northampton employer: Vets Now
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. With competitive pay, generous benefits including a cash health plan, CPD allowances, and family-friendly policies, employees can thrive both personally and professionally. Located in Northampton, our team enjoys a culture of collaboration and respect, making it a rewarding place to contribute to emergency pet care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Part Time in Northampton
✨Tip Number 1
Make sure you research Vets Now and understand their mission. When you know what they stand for, you can tailor your conversations to show how you fit into their culture. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients. Role-play with a friend or family member to get comfortable answering calls and greeting clients in a friendly manner.
✨Tip Number 3
Don’t forget to showcase your empathy and client support skills. Think of examples from your past experiences where you’ve helped someone in a tough situation. This will demonstrate that you’re the reassuring presence they need at Vets Now.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Vets Now team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist – Part Time in Northampton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and your love for animals.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the key responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Receptionist Scenarios
As a receptionist, you'll be the first point of contact for clients, especially during emergencies. Prepare for role-play scenarios where you might have to handle difficult calls or reassure worried pet owners. Practising these situations can boost your confidence and help you respond calmly.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, highlight your ability to listen actively and convey information clearly. Share examples from past experiences where you successfully managed client interactions or resolved conflicts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff's professional development. This shows that you're engaged and serious about the position.
