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- Tasks: Be the friendly face for clients and manage admin tasks in a busy veterinary clinic.
- Company: Join Vets Now, the UK's top emergency pet care provider.
- Benefits: Earn £12.60ph, enjoy 7 weeks leave, and get discounts with retailers.
- Why this job: Make a difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications needed, just a passion for helping animals.
- Other info: Flexible part-time hours with opportunities for professional development.
The predicted salary is between 12 - 16 £ per hour.
Part Time Veterinary Receptionist £12.60ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Manchester.
Key Responsibilities
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Role 1
- Week 1: Saturday and Sunday from 17:00 to 23:00
- Week 2: Monday and Wednesday from 18:00 to 23:00
- Week 3: Tuesday from 17:00 to 23:00, Saturday from 09:00 to 16:00 and Sunday from 09:00 to 16:00
- Week 4: Tuesday from 15:00 to 20:00, Wednesday from 16:00 to 23:00 and Friday from 15:00 to 23:00
- Plus, a fair share of bank holidays.
Role 2
- Week 1: Thursday from 07:00 to 14:00, Friday from 07:00 to 15:00 and Saturday from 11:00 to 18:00
- Week 2: Tuesday from 07:00 to 14:00 and Saturday from 09:00 to 17:00
- Week 3: Tuesday from 07:00 to 16:00 and Friday from 07:00 to 13:00
- Week 4: Tuesday from 07:00 to 14:00 and Wednesday from 07:00 to 14:00
- Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Veterinary Receptionist – Part Time in Manchester employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Part Time in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vets Now. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the first point of contact for clients. Role-play common scenarios with friends or family to boost your confidence in handling calls and face-to-face interactions.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression, especially in a role where client interaction is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist – Part Time in Manchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for animal care and your friendly nature.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Veterinary Receptionist. Mention any relevant experience in customer service or administration that shows you can handle the responsibilities we need.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is super important in our line of work!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team there.
How to prepare for a job interview at Vets Now
✨Know Your Role
Familiarise yourself with the key responsibilities of a Veterinary Receptionist. Understand what it means to be the first point of contact for clients, especially in emergency situations. This will help you demonstrate your awareness of the role during the interview.
✨Show Empathy and Communication Skills
Since you'll be dealing with clients who may be stressed about their pets, practice how to convey empathy and reassurance. Think of examples from your past experiences where you've successfully supported someone in a difficult situation.
✨Prepare for Common Questions
Anticipate questions related to client support and administrative duties. Be ready to discuss how you would handle specific scenarios, like managing a busy reception or dealing with upset clients. This shows you're proactive and prepared.
✨Highlight Your Flexibility
With varied working patterns, it's important to express your flexibility regarding shifts. Be honest about your availability and willingness to work during weekends and bank holidays, as this is crucial for the role.
