At a Glance
- Tasks: Be the friendly face of emergency pet care, handling calls and supporting clients in need.
- Company: Join Vets Now, the UK's leading provider of emergency pet care with a compassionate team.
- Benefits: Enjoy competitive pay, generous leave, health plans, and discounts at hundreds of retailers.
- Other info: Work Sundays with opportunities for career growth and a welcoming, diverse workplace.
- Why this job: Make a real difference in pets' lives while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for helping animals and great communication skills.
The predicted salary is between 27800 - 29000 £ per year.
Veterinary Receptionist – Sunday £13.45ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now King’s Lynn.
Key Responsibilities
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Rota pattern
Every Sunday 9am- 7pm Plus a share of bank holidays
What we offer
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Emergency Vet Receptionist — Sundays, Great Benefits in King's Lynn employer: Vets Now
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. As an Emergency Vet Receptionist in King’s Lynn, you will benefit from competitive pay, generous leave policies, and a commitment to employee development through CPD allowances. With a focus on work-life balance and family-friendly policies, Vets Now ensures that every team member feels valued and empowered to make a difference in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Vet Receptionist — Sundays, Great Benefits in King's Lynn
✨Tip Number 1
Get to know the company! Research Vets Now and understand their values and mission. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their emergency care family.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in stressful situations. Role-play with a friend or family member to get comfortable handling calls and greeting clients with empathy and professionalism.
✨Tip Number 3
Showcase your organisational skills! Be ready to discuss how you manage multiple tasks, especially in a fast-paced environment like an emergency clinic. Think of examples from past experiences where you successfully juggled responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Vets Now team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Emergency Vet Receptionist — Sundays, Great Benefits in King's Lynn
Some tips for your application 🫡
Show Your Passion for Pets:When writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in customer service, as this will resonate with us at Vets Now.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Emergency Vet Receptionist role. Highlight your skills that match the job description, like handling emergencies and providing client support, so we can see you're the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key experiences and skills are easy to spot. This helps us quickly understand why you’d be great for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now and their commitment to emergency pet care. Understanding their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for clients during stressful situations. Practise clear and calm communication, both verbally and non-verbally. Role-play common scenarios with a friend to build your confidence in handling calls and greeting clients.
✨Showcase Your Empathy
In an emergency vet setting, compassion is key. Be prepared to share examples from your past experiences where you've provided support or comfort to someone in need. This will demonstrate your ability to be a reassuring presence for clients during tough times.
✨Prepare for Administrative Questions
Since the role involves managing administrative tasks, brush up on your organisational skills. Be ready to discuss how you handle multiple tasks, manage time effectively, and ensure accuracy in your work. Highlight any relevant experience you have in similar roles.
