At a Glance
- Tasks: Be the friendly face of our veterinary clinic, helping clients during emergencies.
- Company: Join Vets Now, the UK's top emergency pet care provider.
- Benefits: Enjoy competitive pay, annual leave, and discounts with hundreds of retailers.
- Other info: Flexible part-time hours with opportunities for professional development.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 29000 - 30000 £ per year.
Part Time Veterinary Receptionist £14.05ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Reading.
Role Overview
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Monday and Wednesday from 19:00 to 00:00 and Saturday from 12:00 to 21:00
Week 2: Tuesday and Thursday from 19:00 to 00:00 Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Part Time in Hemel Hempstead employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Part Time in Hemel Hempstead
✨Tip Number 1
Make sure you know the ins and outs of Vets Now. Familiarise yourself with their services and values so you can show genuine enthusiasm during your interview. It’ll help you stand out as someone who truly cares about the role!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in stressful situations. Role-play with a friend to get comfortable with handling calls and face-to-face interactions.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and what they look for in candidates. Plus, it could give you a foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight how your skills match the specific needs of the role.
We think you need these skills to ace Receptionist – Part Time in Hemel Hempstead
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping pets and their owners.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles in customer service or administration that relate to being a receptionist, especially in a veterinary setting.
Showcase Your Skills: We’re looking for someone who can handle calls, greet clients, and manage admin tasks smoothly. Use your application to demonstrate these skills with specific examples from your past experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Vets Now.
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Receptionist Scenarios
As a receptionist, you'll be the first point of contact for clients, especially in emergency situations. Prepare for role-play scenarios where you might have to handle difficult calls or reassure worried pet owners. Practising these situations can boost your confidence and help you respond calmly during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate your ability to listen actively and convey information clearly. You might want to share examples from past experiences where you successfully managed client interactions or resolved conflicts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff's professional development. This shows that you're engaged and serious about the position.