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- Tasks: Be the friendly face of emergency pet care, handling calls and supporting clients.
- Company: Join Vets Now, the UK's leading provider of emergency pet care.
- Benefits: Enjoy competitive pay, generous leave, and a cash health plan.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Flexible evening and weekend shifts with opportunities for professional development.
£12.60ph plus benefits. Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Manningtree.
Key Responsibilities
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most.
Rota pattern
- Week 1: Saturday and Sunday 18:00-23:00
- Week 2: Saturday 12:00-19:00 and Sunday 09:00-19:00
- Week 3: Saturday and Sunday 18:00-23:00
- Week 4 – off note Plus a share of bank holidays
What we offer
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Evenings and Weekends (12 months Fixed Term Contract) in Hemel Hempstead employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Evenings and Weekends (12 months Fixed Term Contract) in Hemel Hempstead
✨Tip Number 1
Make sure you know the ins and outs of Vets Now. Familiarise yourself with their services and values, especially their commitment to emergency pet care. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in stressful situations. Role-play with friends or family to get comfortable handling calls and greeting clients with a friendly, reassuring attitude.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the application process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Vets Now team. Good luck!
We think you need these skills to ace Receptionist – Evenings and Weekends (12 months Fixed Term Contract) in Hemel Hempstead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role where client interaction is key.
Tailor Your Application: Make sure to tailor your application specifically for the Veterinary Receptionist role. Highlight any relevant experience you have in customer service or administration, and don’t forget to mention your passion for animal care!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we’re looking for someone who can handle information efficiently, just like in the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill out all the necessary details without any hassle. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now and their commitment to emergency pet care. Understanding their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for clients during emergencies. Practise clear and calm communication, especially under pressure. Role-play common scenarios with a friend to build your confidence in handling calls and greeting clients.
✨Showcase Your Empathy
In this role, you'll need to be a reassuring presence for clients who may be stressed about their pets. Prepare examples from your past experiences where you've demonstrated empathy and support, as this will resonate well with the interviewers.
✨Be Ready for Administrative Questions
Since the job involves managing administrative tasks, brush up on your organisational skills. Be prepared to discuss how you handle multiple tasks efficiently and accurately, and consider sharing specific tools or methods you use to stay organised.
