At a Glance
- Tasks: Be the friendly face of emergency pet care, handling calls and supporting clients in need.
- Company: Join Vets Now, the UK's leading provider of emergency pet care with a compassionate team.
- Benefits: Enjoy competitive pay, generous leave, health plans, and discounts at hundreds of retailers.
- Other info: Work Sundays with opportunities for career growth and a welcoming, diverse workplace.
- Why this job: Make a real difference in pets' lives while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for helping animals and great communication skills.
The predicted salary is between 27800 - 27800 £ per year.
Veterinary Receptionist – Sunday £13.45ph plus benefits
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now King’s Lynn.
Key Responsibilities
- Be the face of Emergency and Critical Care services: Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates: Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties: Perform administrative tasks accurately.
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most.
Rota pattern
Every Sunday 9am- 7pm Plus a share of bank holidays
What we offer
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Emergency Vet Receptionist — Sundays, Great Benefits employer: Vets Now
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. As part of our team in King’s Lynn, you will enjoy generous benefits including a competitive salary, extensive annual leave, and opportunities for professional development, all while making a meaningful impact in the lives of pets and their owners during critical moments. Our commitment to employee well-being and inclusivity ensures that every team member feels valued and empowered to grow within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Vet Receptionist — Sundays, Great Benefits
✨Tip Number 1
Make sure to research Vets Now and understand their mission. When you know what they stand for, you can tailor your conversation during the interview to show how you fit into their culture and values.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients in emergencies. Role-play with a friend to get comfortable handling calls and greeting clients with empathy and professionalism.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you figure out if Vets Now is the right fit for you. Think about what you want to know about the team or the work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Vets Now family.
We think you need these skills to ace Emergency Vet Receptionist — Sundays, Great Benefits
Some tips for your application 🫡
Show Your Passion for Pets:When writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in customer service, as this will resonate with us at Vets Now.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your key skills and experiences without waffling on too much.
Tailor Your Application:Make sure to customise your application for the Emergency Vet Receptionist role. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now and their mission in emergency pet care. Understanding their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for clients during stressful situations. Practise clear and calm communication, both verbally and non-verbally. Role-play common scenarios with a friend to build your confidence in handling calls and greeting clients.
✨Showcase Your Empathy
In an emergency vet setting, compassion is key. Be prepared to share examples from your past experiences where you've provided support or comfort to someone in need. This will demonstrate your ability to be a reassuring presence for clients during tough times.
✨Prepare for Administrative Questions
Since the role involves managing administrative tasks, brush up on your organisational skills. Be ready to discuss how you handle multiple tasks efficiently and accurately, and consider sharing specific tools or methods you use to stay organised in a busy environment.
