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- Tasks: Be the friendly face of our clinic, helping clients and their pets during emergencies.
- Company: Join Vets Now, the UK's top provider of emergency pet care.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts at hundreds of retailers.
- Other info: Flexible part-time hours with opportunities for professional development.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications needed, just a passion for helping animals and people.
The predicted salary is between 27800 - 27800 £ per year.
Part Time Veterinary Receptionist £13.45ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Edinburgh.
Role Responsibilities
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
- Week 1: Thursday and Friday from 17:30 to 01:00
- Week 2: Monday, Tuesday, Wednesday from 17:30 to 01:00, Saturday and Sunday from 17:00 to 01:00
- Week 3: Thursday and Friday from 17:30 to 01:00
- Week 4: Monday, Tuesday, Wednesday from 17:30 to 01:00, Saturday and Sunday from 17:00 to 01:00
- Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist – Part Time in Edinburgh employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Part Time in Edinburgh
✨Tip Number 1
Make sure to research Vets Now and understand their mission. When you know what they stand for, you can tailor your conversations during interviews to show how you fit into their culture and values.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients. Role-play with a friend or family member to get comfortable with handling calls and in-person interactions.
✨Tip Number 3
Network with current or former employees of Vets Now. They can provide insider tips on what the company values in their staff and what to expect during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Vets Now team.
We think you need these skills to ace Receptionist – Part Time in Edinburgh
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping pets and their owners.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role. Mention specific examples that relate to being a friendly point of contact and managing administrative tasks.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Vets Now.
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your People Skills
As a receptionist, you'll be the first point of contact for clients, especially during emergencies. Practise how you would greet clients and handle calls. Role-playing with a friend can help you feel more comfortable and confident in delivering a friendly and reassuring presence.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult client or manage multiple tasks at once. Prepare specific examples from your past experiences that demonstrate your skills in customer service and administration.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and are serious about the role. A neat appearance can also boost your confidence during the interview.