At a Glance
- Tasks: Be the friendly face of our clinic, helping clients during emergencies and managing appointments.
- Company: Join Vets Now, the UK's top provider of emergency pet care.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts with retailers.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for animal care.
- Other info: Flexible hours, supportive team, and opportunities for professional development.
The predicted salary is between 13 - 16 £ per hour.
Part Time Veterinary Receptionist £13.20ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Eastbourne.
Role Overview
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Monday and Friday from 19:00 to 23:00
Week 2: Monday from 19:00 to 23:00 and Sunday from 09:00 to 19:30
Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Veterinary Receptionist – Part Time in Eastbourne employer: Vets Now
Contact Detail:
Vets Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist – Part Time in Eastbourne
✨Tip Number 1
Make sure you research Vets Now and understand their mission. When you know what they stand for, you can tailor your conversations to show how you fit into their culture and values.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll be the first point of contact for clients. Role-play with a friend or family member to get comfortable with handling calls and in-person interactions.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it’s like to work at Vets Now and what they look for in candidates. Plus, it might just give you an edge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Veterinary Receptionist – Part Time in Eastbourne
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for animal care and your friendly nature.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Veterinary Receptionist. Mention any relevant experience in customer service or administration that makes you a great fit for us.
Showcase Your Communication Skills: As the first point of contact for clients, strong communication is key. Use your application to demonstrate how you can effectively communicate with both clients and veterinary professionals, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Vets Now!
How to prepare for a job interview at Vets Now
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Veterinary Receptionist. Familiarise yourself with the key tasks like handling calls, booking appointments, and managing financial transactions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As the first point of contact for clients, it's crucial to show that you can be friendly and reassuring. Prepare examples from your past experiences where you've successfully supported clients or handled difficult situations. This will highlight your ability to connect with people in high-pressure scenarios.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you would handle an upset client or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the interview. Don’t forget to prepare some questions to ask them too!
✨Dress the Part
Even though it’s a part-time position, dressing professionally can make a great impression. Opt for smart-casual attire that reflects your respect for the role and the company. It shows you take the opportunity seriously and are ready to represent Vets Now well.