Vets Now in Dunfermline is seeking a Team Leader for our Contact Centre to drive service excellence and lead a frontline team. You will oversee daily operations, mentor staff, and contribute to a collaborative care network across the UK.
The role supports daytime clinics with a 37.5-hour week and a 5-out-of-7 shift pattern. The ideal candidate has leadership experience in a customer service setting, strong communication skills, and a proactive, problem-solving mindset.
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Senior Contact Centre Team Lead — Pet Care Hero in Dunfermline employer: Vets Now
Vets Now Herne Bay is an exceptional employer, offering a supportive work culture that prioritises professional development and flexible working arrangements. With a focus on emergency and critical care, our weekend ECC Veterinary Surgeon role provides unique opportunities for skill advancement in a dynamic environment, all while allowing you to balance your weekday commitments effectively.
