Vets Now is seeking a Contact Centre Team Leader for its Dunfermline-based contact centre. The role is full-time (37.5 hours per week) and involves leading a team of call handlers who respond to emergency pet-owner inquiries, acting as the first point of contact in critical situations.
You will report to senior management and work with a network of clinics to ensure quick, compassionate responses. The Ideal candidate will have leadership experience in a customer service setting, strong
#J-18808-LjbffrPet Emergency Call Centre Leader | Flexible Hours Benefits in Dunfermline employer: Vets Now
Vets Now is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive pay, extensive benefits including private medical insurance, generous annual leave, and a commitment to professional growth through CPD opportunities, our team members thrive in a rewarding environment dedicated to providing outstanding emergency pet care in Peterborough.
